Continuing our tour of our new book Agile Conversations, we come to our chapter on the foundational method for conversational analysis, the Four Rs. We briefly explain the value of conversational analysis, and share our observation that even highly motivated people who know how much it can help their agile teams find it hard to actually pull out a piece of paper and do an analysis. The reasons for this are very similar to the reasons we need the analysis in the first place—our cognitive biases fool us into thinking we don't need the help, others do.

SHOW LINKS:

- Extract of Agile Conversations: https://itrevolution.com/conversations-humanitys-secret-weapon/

- Thinking, Fast and Slow: https://en.wikipedia.org/wiki/Thinking,_Fast_and_Slow

- Previous episode on the Four Rs: https://soundcloud.com/troubleshootingagile/learning-through-case-studies-the-4-rs

- James Clear, Atomic Habits: https://jamesclear.com/atomic-habits

- London Organisational Learning meetup: https://www.meetup.com/London-Action-Science-Meetup/

- Slack for Conversational Transformation: https://join.slack.com/t/agile-conversations/shared_invite/zt-e7j2fbet-jIjExF5HpWqMWpTJ1RfEfw

Episode transcript: https://www.conversationaltransformation.com/posts/how-to-improve-and-why-you-wont/

Our new book, Agile Conversations, is out now! See https://conversationaltransformation.com where you can order your copy and get a free video when you join our mailing list!

We'd love to hear any thoughts, ideas, or feedback you have about the show.

Email us at [email protected]