Troubleshooting Agile

Create, nurture, and increase empathy with all your customers, even the ones you didn't know you had! Inspired by Gojko Adzic and his new book Lizard Optimisation, Squirrel and Jeffrey discuss how you can do just that, on this episode of Troubleshooting Agile.

Links:

- Gojko’s book, Lizard Optimisation: https://www.amazon.com/Lizard-Optimization-Product-Engaging-Long-Tail/dp/0993088171

- Kahneman Thinking, Fast and Slow: https://en.wikipedia.org/wiki/Thinking,_Fast_and_Slow

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You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com

And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at [email protected]

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About Your Hosts

Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication.

Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html

Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/

The products you have today could be 5x more profitable if you found out how customers really use them and tuned accordingly, says Gojko Adzic - and we’re inclined to agree! Find out how to do it on this episode ofTroubleshooting Agile your hosts, Squirrel and Jeffrey.

Links:

- Gojko’s book, Lizard Optimisation: https://www.amazon.com/Lizard-Optimization-Product-Engaging-Long-Tail/dp/0993088171

- Gojko Adzic on LinkedIn https://www.linkedin.com/in/gojko/

- Long tail: https://en.wikipedia.org/wiki/Long_tail

- Nassim Taleb: https://en.wikipedia.org/wiki/Nassim_Nicholas_Taleb

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You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com

And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at [email protected]

--------------------------------------------------

About Your Hosts

Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication.

Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html

Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/

Junior coders aren't going to be purged, but trained, just like we taught ditch-diggers to drive excavators. Find out why Squirrel thinks Steve Yegge is wrong, on this episode of Troubleshooting Agile.

Links:

Enterprise Technology Leadership Summit: https://itrevolution.com/product/enterprise-technology-leadership-summit-las-vegas-2024/

- Steve Yegge's talk at ETLS: article https://sourcegraph.com/blog/the-death-of-the-junior-developer , video https://videos.itrevolution.com/watch/1002959965

- Gene Kim at ETLS: https://itrevolution.com/articles/observing-the-impact-of-ai-on-law-firms-software-and-writing-winners-and-losers/

- Patrick Debois at ETLS: https://videos.itrevolution.com/watch/1002959794

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You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com

And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at [email protected]

--------------------------------------------------

About Your Hosts

Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication.

Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html

Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/

Being radically transparent by reporting progress daily has surprisingly positive effects. Learn how and why to do daily flashes in this episode of Troubleshooting Agile with your hosts, Squirrel and Jeffrey.

Links:

- PPP reporting: https://en.wikipedia.org/wiki/Progress,_plans,_problems

- Wienberg, Becoming a Technical Leader: https://www.goodreads.com/book/show/714344.Becoming_a_Technical_Leader

- Westrum's generative culture: https://itrevolution.com/articles/westrums-organizational-model-in-tech-orgs/

- Improvement Kata episode: https://soundcloud.com/troubleshootingagile/toyota-kata-part-ii

- Electronic Lab Notebooks: https://en.wikipedia.org/wiki/Electronic_lab_notebook

- Squirrel's new podcast: https://podcasts.apple.com/gb/podcast/the-insanely-profitable-tech-podcast/id1758772797

--------------------------------------------------

You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com

And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at [email protected]

--------------------------------------------------

About Your Hosts

Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication.

Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html

Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/

The most obnoxious person in your team may in fact be saving your bacon. Discover why and how to encourage "disagreeable givers" in this episode of Troubleshooting Agile with your hosts, Squirrel and Jeffrey.

Links:

- Givers and Takers from Harvard Business Review: https://hbr.org/2013/04/in-the-company-of-givers-and-takers

- Disagreeable Givers: https://www.inc.com/laura-montini/the-most-undervalued-employee-at-any-organization.html

- Collaboration Matrix: https://stratechery.com/2013/the-uncanny-valley-of-a-functional-organization/

--------------------------------------------------

You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com

And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at [email protected]

--------------------------------------------------

About Your Hosts

Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication.

Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes.

You can find out more about his work here: douglassquirrel.com/index.html

Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker.

You can connect with him here: www.linkedin.com/in/jfredrick/

Talk louder, set limits on your generosity, and learn to disappoint people helpfully. On this episode, Squirrel and Jeffery offer advice inspired by Adam Grant on giving and taking in your organisation.

Links:

- Adam Grant on giving and taking: https://hbr.org/2013/04/in-the-company-of-givers-and-takers

--------------------------------------------------

You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com

And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at [email protected]

--------------------------------------------------

About Your Hosts

Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication.

Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html

Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/

Boost team results by measuring carefully and using consistent methods to move toward your goal–with “the Coaching Kata”. In part three of this mini series, Squirrel and Jeffrey discuss quality and delivery the Toyota Way.

Links:

- Toyota Kata: https://public.websites.umich.edu/~jmondisa/TK/Homepage.html

- Gemba: https://en.wikipedia.org/wiki/Gemba

Other relevant episodes:

- https://soundcloud.com/troubleshootingagile/get-your-reps-in

- https://soundcloud.com/troubleshootingagile/toyota-kata-part-i

- https://soundcloud.com/troubleshootingagile/toyota-kata-part-ii

--------------------------------------------------

You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com

And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at [email protected]

--------------------------------------------------

About Your Hosts

Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication.

Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html

Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/

Boost team results by measuring carefully and using consistent methods to move toward your goal–with “the Improvement Kata”. In part two of our Toyota Kata series, Squirrel and Jeffrey discuss quality and delivery the Toyota Way.

Links:

- Toyota Kata: https://public.websites.umich.edu/~jmondisa/TK/Homepage.html

- Gemba: https://en.wikipedia.org/wiki/Gemba

Other relevant episodes:

https://soundcloud.com/troubleshootingagile/get-your-reps-in

https://soundcloud.com/troubleshootingagile/toyota-kata-part-i

--------------------------------------------------

You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com

And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at [email protected]

--------------------------------------------------

About Your Hosts

Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication.

Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes.

You can find out more about his work here: douglassquirrel.com/index.html

Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker.

You can connect with him here: www.linkedin.com/in/jfredrick/

Boost team results by measuring carefully and using consistent methods to move toward your goal–with “scientific thinking”. In part one of this mini series, Squirrel and Jeffrey discuss quality and delivery the Toyota Way.

Links:

- Toyota Kata: https://public.websites.umich.edu/~jmondisa/TK/Homepage.html

- Gemba: https://en.wikipedia.org/wiki/Gemba

Other relevant episodes:

https://soundcloud.com/troubleshootingagile/get-your-reps-in

--------------------------------------------------

You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com

And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at [email protected]

--------------------------------------------------

About Your Hosts

Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication.

Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes.

You can find out more about his work here: douglassquirrel.com/index.html

effrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker.

You can connect with him here: www.linkedin.com/in/jfredrick/

Too ashamed of your outdated tech to ask for help with it or touch the ancient code? 70s heartthrob Barry Manilow has the cure for your "technical shame" - Squirrel and Jeffrey explain why on this episode of Troubleshooting Agile.

Links:

- Barry Manilow Effect paper: https://www.psychologyib.com/uploads/1/1/7/5/11758934/the_spotlight_effect_-_ib_psychology.pdf

--------------------------------------------------

You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com

And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at [email protected]

--------------------------------------------------

About Your Hosts

Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication.

Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes.

You can find out more about his work here: douglassquirrel.com/index.html

Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker.

You can connect with him here: www.linkedin.com/in/jfredrick/