A conversation in which one person informs another that they're being laid off is never welcome. But trying to avoid it can lead to poor planning, unclear messaging, anger and frustration. Is there a way to do it better? Chicago Booth's Lisa Stefanac, an expert in interpersonal dynamics, talks about what's at stake, how to prepare, and what to do if you find out that you are the person being laid off.

This episode was re-uploaded to fix a technical issue.