How to (not) deliver bad news as a Scrum Master! | Gonçalo Valverde

10.18.2021 - By Scrum Master Toolbox Podcast: Agile storytelling from the trenches

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Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes. Sometimes things go wrong. And it is at that time that we need our senses to be sharp, and our communication to be on point. In this episode, we learn the story of a project that was about to go bad, but no one was willing to deliver the bad news. When should the Scrum Master be the messenger? Listen in to learn how Gonçalo handled this situation and what he learned for the future.  In this episode, we refer to Monte Carlo simulation and Troy Magennis’ work.  About Gonçalo Valverde Gonçalo is an Agile Coach from Portugal working with teams and organizations in their continuous improvement journey. As a keen amateur photographer, he learned that less is more and how constraints help one focus on the outcomes. He’s also a co-organizer of Agile Coach Camp Portugal.  You can link with Gonçalo Valverde on LinkedIn and connect with Gonçalo Valverde on Twitter.

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