In this episode, we address the common issue of clients not returning for follow-up sessions despite a positive initial consultation. The key reason for this is the hesitation to proactively schedule the next appointment. This episode reframes rebooking as an exercise in clinical leadership rather than a sales tactic. We provide a three-step actionable framework to improve rebooking rates: decide the follow-ups before the session ends, make a recommendation rather than a question, and clarify the purpose of the follow-up. This approach is crucial because follow-up is a strong predictor of behavior change and ensures continuity of care. By leading with confidence and clarity, dietitians can enhance their practice, reduce unfinished care, and ultimately prevent burnout.

🔑 Key Takeaways:

Connect with Libby:

Instagram: @libbyrothschild | @dietitianboss 

YouTube: Dietitian Boss

Resources:

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