As many of us work from home and stay away from crowds, it’s important to find innovative ways to stay connected with friends and family. Kaitlin Ugolik Phillips joins host Krys Boyd to talk about how we should think about using social media – and about the pluses and minuses of substituting in-person connections for virtual ones. Her new book is called “The Future of Feeling: Building Empathy in a Tech-Obsessed World.”