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In this episode of HR, We Have a Problem, Teri Zipper and industry veteran Marc Miller— thought leader and adjunct professor at NYU and Manhattan College—discuss the evolving role of HR leaders in driving strategic value within organizations. The conversation also explores the importance of data storytelling and using AI to enhance employee experience, ensuring a workforce that feels valued, dignified, and connected to the company’s mission.

Key points covered include:

↪️ Marc Miller’s book, “Immortal HR”, which highlights the concept of HR’s resurrection through the lens of the fictional character, Harriet Rose Job, emphasizing how HR adapted to the challenges of COVID-19.

↪️ Predictive and prescriptive analytics offer HR the ability to not only identify trends but also act to improve future workforce outcomes.

↪️ Recognizing workforce sentiment and anticipating flight risks play a pivotal role in strengthening talent management and retention efforts.

↪️ Utilizing AI to enhance human connections in HR ensures that employees feel valued, secure, and connected within their roles.

↪️ Effective HR leaders turn data into compelling stories that senior leadership can understand and act upon.

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Don’t miss this exciting thought leader conversation! Follow the hosts and companies mentioned below:

Sapient Insights Group

Download the 2023-24 HR Systems Survey White Paper

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Teri Zipper

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Marc Miller

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Marc S. Miller Associates

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