Humanize IT

Do you ever wonder if there is a cost to being perfect? In this episode, we talk about how to become better rather than perfect. How you can stall your company by aiming for perfection rather than good.

Some MSPs call it firefighting mode, some just are feeling overwhelmed. Whatever you call it, you are overwhelmed by the amount of data and items coming at you every day. We have sen quite a few MSPs who have been in this mode for YEARS.

In this episode Skip and Adam talk through different techniques to help you get out of analysis paralysis and get some traction so you can move forward with confidence!

Ever wonder what the future of MSPs look like? In this episode get practical advice as to what the next 5-10 years look like for IT Service Providers.

One of our favorite topics revisited. In February we talked about putting the B back in QBR. This time we talk through HOW to accomplish a proper QBR as we walk through a meeting agenda for a QBR as well as WHY it is important to run your meetings this way. It will free up 6 hours of your time as well as provide more value for your client and increase buyin.

We often get asked how to find clients as an MSP. In this episode, Skip and Adam talk through lessons learned on how to find clients that fit your culture. There are critical mistakes we make when finding clients such as looking too broad or assuming every client is going to be a culture match. Tune in to help define who your clients are so you can find them where they are.

A certainty in life is that we can unknowingly be toxic while having great intentions. In the case of MSPs we can set up client relationships for failure unknowingly with great intentions. One of these is not trusting our clients in ways that matter. In this episode, Skip and Adam talk through a hard topic regarding admin access and who really owns technical assets at a business. A simple mentality shift will reduce risk, build relationships and help reduce toxicity.

We tend to push our to-do list off until later or sometime thinking we will get to it then. However, when it comes to annual planning the year is deceptive since the last 2 months of every year are full of holidays, weather, and other people waiting until last minute to get their stuff done.

This makes things stressful and there is a better way that you have to do now. Tune in to this episode to find out what you need to do to avoid the trap of the last half of the year.