In the first episode (with that horrible audio in the middle) Bruce and Adam discussed the issue that we don't treat people like human beings anymore.  In this episode, we discuss easy steps to avoid this problem. How to ask better questions and how to build relationships that benefit both MSPs and their clients.  Stay tuned.

In business we tend to treat individuals like clients, opportunities, processes, everything except for people.  In this engaging hard hitting episode guest speaker Bruce Sarte and Adam Walter discuss the problem that businesses have today: "We don't treat people like people".  

What will 2023 bring?  Skip and Adam do their best to predict what to prepare for in 2023 with the upcoming recession.  What should you focus on?  Listen to find out!

2022 is coming to an end, so we are taking some time to recap the highlights of this awesome year, as well as touch on some of the things we will be working on in 2023.

Work life balance is hard. In this episode we talk through the importance of finding some joy in life.

Reviewing your lessons for the year is very important, this podcast walks you through the importance of discussing what went well, what could have been better and what are you going to change going forward.

It is the season!

It is almost cliche but IT departments exist in silos.  We see everyone not technical as outsiders. What if...we treated them like teammates with value to add to the conversation?  What if we brought them in and sought their advice?  A lot of cool things that is what will happen.  Stay tuned to this episode to learn more about how to create dynamic teams that are inclusive and take your solutions to the next level. 

Be a fly on the wall and join  Vonahi, AlertOps  as we discuss IT Nation 2022 highlights.  Also guest star appearances from Tom Lawrence and Elizabeth Copland!  Amazing discussion, massive margaritas, Guacamole is made fresh and a really fun environment all around!

Following formulas is easy, however, there is no replacement for Genuine Authenticity when dealing with clients.  Listen to learn more!