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MSPs will bridge the gap between business and technology with Humanize IT — a fun, educational podcast that will keep your MSP relevant, maximize your value and help your clients see you as a trusted ... more
FAQs about Humanize IT:How many episodes does Humanize IT have?The podcast currently has 251 episodes available.
March 11, 2024189 - Beware the Ides of MarchThe Ides of March used to be a time of celebration and new year celebration. However thanks to a certain playwright we now see it as a time of bad omens. The question is, "Is March a time of celebration for your team or is it a reminder of how much you haven't gotten done?"In this episode Skip and Adam talk through how preparation and execution can turn the Ides into a time of celebration....more23minPlay
March 04, 2024288 - MSP Advice: NetwerksWhat does 2024 have in store for MSPs? In our First MSP Advice podcast of the year we bring in Mike Giovaninni of Netwerks to discuss what 2024 has in store and advice of how to prepare your business for success....more31minPlay
February 28, 2024287 - Handling InterruptionsInterruptions are a way of life in engineering. However you also need to manage your time and projects. So how do you keep on track while managing triage?It is not an easy answer that is for sure!In this episode, Skip and Adam talk through the tips and tricks on how they have dealt with balance in their engineering lives. ...more24minPlay
February 19, 2024286 - Proper AccountabilityMany leaders think accountability is all about having a stick to keep employees in line. However, accountability is more about measuring perceived value. Different people hold you accountable in different ways and if you are not aware of how they are measuring you, then you can work yourself to the bone without any appreciation.In this episode, Skip and Adam talk through what accountability actually means and how to use it to generate revenue and increase perceived value. As an added bonus your employees will become more loyal and customers will be much stickier!...more26minPlay
February 12, 2024285 - Setting Business Pace"If you always do what you have always done you will always get what you always have got"In the past few episodes we talked through QBRs and having a plan. Today Skip and Adam talk through the importance of pacing. Having scheduled checkpoints throughout the year that follow up on the plan you create today. This means no procrastinating, that if you want to change and grow you need to make the change today. ...more25minPlay
February 05, 2024284 - A QBR's True Purpose (Part 4)Real world examples of what the results of a proper QBR are. In this episode Skip and Adam tell tales of how they were able to drive businesses forward with a proper QBR. Often helping businesses identify solutions to problems they did not know they had!...more25minPlay
January 29, 2024283 - QBR's True Purpose (Part 3)In part 3 of this series, we walk through a pragmatic approach to QBRs. What should we actually talk about during a QBR, specifically what topics and tools can you use to drive a truly strategic conversation with your clients, even if you are not a business strategy expert....more25minPlay
January 22, 2024282 - QBR's True Purpose (Part 2)In Part 2 Skip and Adam talk in depth about how you can tell if you are actively listening to your client.This is important because many people think they are listening to their clients when, in actuality, they are railroading the conversation. So what are the indicators that you are all on the same page and making money by working together? ...more28minPlay
January 15, 2024281 - QBR's True Purpose (Part 1)If car salespeople treated their customers the way MSPs did...they would never sell anything.No moment in a MSP's cycle shows this problem more than the QBR. So people are always hitting our site and material to learn "How do I run a QBR?" Today we are still seeing people miss the point of QBRs and today we talk through one of the biggest issues that technical people have when doing QBRs....more25minPlay
January 08, 2024280 - A Bad Plan is Better Than No PlanSometimes we think if we just work hard good things will happed. However, if you do not put order into a system it will just become more disordered. This is why many of you are stuck in firefighting mode.In this Episode Skip and Adam talk through how to find a plan, any plan and iterate to make it better over time. It doesn't have to be perfect today, it just needs to be SOMETHING....more28minPlay
FAQs about Humanize IT:How many episodes does Humanize IT have?The podcast currently has 251 episodes available.