Humans in the Loop

This is a slice from the interview with Tobias Sjölin, CTO at Boozt. The full episode is called "Exploring Build or Buy: Insights from e-commerce giant Boozt CTO Tobias Sjölin" 

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What happens when key players in a tech company leave and the accumulated knowledge leaves with them? We take you through a roller-coaster journey of how Boozt tackles this complex issue. 

Tobias Sjölin, CTO at Boozt share how their unique work culture and practices, such as 'FIKA talks' and platform conferences, encourages knowledge sharing and keeps everyone in the team adept. We also introduce you to our strategy of moving teams around internally to foster cross-functional learning and a flexible work culture. Hear how they created 'tiger teams' that quickly adapts to new projects and challenges, and how this experiment turned out to be a huge success. 

So, brace yourself for this exciting journey into the world of knowledge management in tech companies and discover the strategies that have worked for Boozt.

What if the key to the perfect Enterprise Resource Planning (ERP) system was to build it from scratch? This daring notion is brought to life in this discussion, where we are joined by a guest who, along with their team, undertook the gigantic task of constructing their entire ERP system. 

Boozts odyssey started in 2011 when, dissatisfied with the available products, they built their webshop and content management system. This self-made journey continued as they later developed their warehouse management system all by themselves.

Tobiast boldly shares their journey of developing the Enterprise Resource Planning (ERP) system, an endeavor that demanded two years of perseverance, patience, and vision from the team. Despite the obstacles and challenges, they stood their ground, believing in the potential of their product. 

Big caution, however, is that this path may not be suitable for every company as it requires the right people with the right skills. 

This is a slice from the interview with Tobias Sjölin, CTO at Boozt. The full episode is called "Exploring Build or Buy: Insights from e-commerce giant Boozt CTO Tobias Sjölin" 

A phenomenal guest, Tobias Sjölin, the CTO of Boozt Fulfillment and Logistics, is joining us to kick off a new season. Tobias invites us into his universe and unravels the intriguing concept of 'build or buy’ in multiple contexts. He isn't just talking about houses and pizzas; he dives deep into the intricate systems within the exciting world of e-commerce fulfillment and logistics.

We got a firsthand account of the thrilling experience of Tobias and his dedicated team. The conversation was a journey through custom systems, off-the-shelf solutions, and the resilience it takes when your pioneering ideas are met with skepticism. We also uncovered the fascinating world of automation, where Tobias shared his unique insights about digitalizing operations, optimizing processes, and delegating qualified tasks to free up team members.

But it's not all tech talk. Tobias emphasized the human element in all this, discussing the impact of automation on work satisfaction and the importance of creating a working culture that encourages employees to ask for help when needed. We also explored the value of innovation and team collaboration, the significance of customer feedback, and how past mistakes can serve as valuable learning opportunities. 

This episode is filled with tech insights, management philosophies, and personal anecdotes that you won't want to miss.

With the rise of AI technologies - so does the ethical concerns of using it safe and without causing any harm. What do we want to know about implementing ethical AI powered automation software?

In this episode, we brought in Danny Shayman as an expert, to answer 10 questions asked by our followers regarding ethical AI powered automation. 

Below are the questions answered by Danny: 

1. What are the advantages and disadvantages of using machine learning predictions in business operations, and what are the potential consequences of doing so?

2. How can humans be kept involved in AI algorithms through process automation?

3. What is the importance of explainability in ensuring an ethical and low-risk approach to deploying automated decisions and processes?

4. How can process automation, decision-making, and machine learning be used together to optimize operations and deliver personalized customer experiences?

5. What are the potential ethical concerns with implementing AI-powered automation in the insurance and financial services industries?

6. How can businesses ensure that AI-powered automation is transparent and explainable to customers?

7. What steps can be taken to minimize the risk of bias in AI algorithms used for automation in the insurance and financial services industries?

8. How can AI-powered automation be used to improve customer experiences without sacrificing privacy or security?

9. What are the best practices for implementing AI-powered automation in the insurance and financial services industries, and how can businesses ensure they are following these practices?

10. What role do regulations play in ensuring ethical and responsible use of AI-powered automation in the insurance and financial services industries?

Enjoy this episode! 

Why do automation projects fail? 

Automation is a vital part of modernizing our industries and driving progress. But despite its many benefits, automation projects often fail. Somewhere between 30-50% of automation projects fail, according to a recent Ernst & Young report.

Automation projects can be expensive, complex, and time-consuming. And their failure can have a significant impact on businesses, both large and small. 

So what are the reasons behind these failures, and how can we prevent them?

In this episode, we will be diving deep into the challenges faced by automation projects and exploring some of the most common reasons why they fail. We will also be discussing practical steps that businesses can take to ensure the success of their automation projects.

Whether you're a business analyst, an IT professional, an enterprise architect, or just someone interested in the world of automation, this is the episode for you!

The guest on this episode is Chris Berg, Director of Product Growth at Inrule, that brings some clarity to the answer. More importantly - how to make your automation projects more successful.

Chris will take you through "Good Beginnings" - a guiding framework for making automation projects successful and a good reason why InRule customers have had such a high success rate on "go-lives".

On top of this, Chris shares his best advice on what to think of ahead of your next automation project.

Although it has not been around long, ChatGPT does not need an introduction. But beyond the hype, there are both challenges and limitations that do not get the attention they should. 

Therefore, we invited Danny Shayman, Machine Learning Product Manager at InRule to get expert insights on this "new" phenomenon.

Or, is it really that new? 

And to put it straight: What is it and what is it trying to solve? 

Tune in and hear Danny Shayman out. 

While there might be hard to find any excitement in an upcoming recession, we found Jakob Lavröd, a credit risk specialist from Entercard. Jakob is one of the few excited persons, and the reason for that is his passion for the IFRS 9 framework.  How good will companies be able to manage and predict future losses? How much can we trust machines to do the work? 

Tune in to learn more about IFRS 9, where it came from, and the purpose of the framework. And also how the framework lets companies be more "creative" when predicting expected credit losses. 

As "generals always fight the previous war," there is a particularly challenging time if financial institutes and companies turn to historical data to understand better how inflation affects. Is the data reliable, or has it been to much water under the bridge? 

Exciting news about the future of the podcast! Automatiseringspodden is changing its name to Humans in the loop, and with it, there are a few changes. Listen to this short episode and learn more about WHY we’re changing the name and WHAT it will include.Thank you so much for listening!

I det 16:e avsnittet av Automatiseringspodden så intervjuas Andre Viebke, Head of IT Automation på Södra. 

Södra ägs av 52 000 enskilda skogsägare som har minst två saker gemensamt: de äger skog i Götaland och tror på att samverkan lönar sig. I övrigt präglas medlemskåren av mångfald i bakgrunder, yrken och mål för sina skogsgårdar. 

Tillsammans äger Södras medlemmar drygt hälften av all privatägd skog i södra Sverige och deras skogsgårdar utgör nästan en fjärdedel av Götalands yta.

Andrés uppdrag då?  Att göra livet lite enklare och se till att sina anställda får lägga så mycket tid som möjligt på det de brinner för. 

På tal om att brinna, för det gör André för automatisering. Lyssna till en sannerligen inspirerande berättelse och nutidsanalys från en verkligt begåvad person - André Viebke. 

End-to-end automation is a hot topic in the automation space at the moment. What is it? well, you might get a different answer depending on who you ask. I asked Theresa Benson, one of the most knowledgeable people in the area. 

Theresa is a transformation growth strategist and former director of product marketing at InRule Technology, which acquired Barium in 2021. 

In this episode, she walks through where the combination of automated decisions, digital process automation, and machine learning with areas where organizations need to improve. (Spoiler alert: There is a great rain analogy worth waiting for) .