Claire has been waiting for three years for her council to make adaptations to her home so that she can live in comfort, have a family life and keep danger to a minimum. She talks to Nikki Fox and Emma Tracey about the frustration and how it affects her wellbeing as a wheelchair-using person with MS.

Since the recording, the Royal Borough of Windsor and Maidenhead have responded to the question of why adaptions to Claire's house, featured in the podcast, have not been done three years since applying under Disabled Facilities Grant. They explain residents are at the centre of their decision making processes and they try to assess and complete work as soon as possible but some houses aren't readily adaptable, that engineers need time to explore solutions creatively and that the pandemic has affected some cases.