In a rapidly changing automotive industry, dealerships are facing a critical crossroad: rising costs that threaten their profitability. As capital demands increase and employee expenses surge, how can dealerships find the perfect balance between expenses and revenue? Is there a way to unlock hidden efficiency and growth opportunities amidst these challenges? Join Michael as he dives deep into a thought-provoking conversation with industry experts Jeff Baker and Mark Jones.

Get ready to uncover the secrets that will empower your dealership to not only survive but also be able to navigate the post-pandemic economic factors and learn how can they embrace the unknown and find opportunities amidst the uncertainties This is an episode you don't want to miss!

Jeff emphasizes the need for confidence and understanding your core business to embrace opportunities and navigate risks. Mark highlights the three-headed monster dealers have faced—inventory acquisition, capital issues, and rising employee costs—and emphasizes the significance of knowing every aspect of your business to capitalize on opportunities.

Michael prompts a thought-provoking question about getting comfortable with discomfort and encourages listeners to embrace the unknown. Jeff emphasizes the importance of confidence and being prepared to course-correct if necessary, while Mark stresses the need for dealers to thoroughly understand their business and the various variables that impact success.

One of the core themes explored in this episode is the crucial role of leadership and employee management in driving success. Jeff and Mark underline the significance of providing clear expectations, measuring performance, and fostering a positive work culture to ensure high productivity and job satisfaction. They highlight the importance of effective communication and commitment from leaders in supporting employees to deliver the desired outcomes.

How will this episode captivate you?

• Gain exclusive insights into the exciting changes and hyper-relevant topics at the NIADA convention.

• Discover how experienced industry professionals navigate paradigm shifts and turn challenges into opportunities.

• Learn about the crucial importance of knowing your numbers and understanding the variables impacting your business.

• Uncover valuable strategies to adapt to changing market dynamics and thrive in the automotive industry.

This episode serves as a gateway to understanding the multifaceted nature of the automotive industry and how dealerships can unlock their full potential. By examining the strategies and approaches discussed, listeners can gain a deeper understanding of the dynamics at play and discover actionable insights to improve their own operations

Listen to the full episode for insights and context from Jeff Baker and Mark Jones! 

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Thanks, Jeff Baker and Mark Jones!

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