As human beings, communication is our superpower. Having a conversation can lead to stress relief, the absorption of new information, and personal connection. Celeste Headlee, author, radio journalist, public speaker, and co-host of the weekly series Retro Report on PBS, joins this episode to share how to stop hiding behind emails, text messages, data, and statistics and start having more impactful conversations with one another.

Celeste explains how your brain cannot do two impactful things at once, the two ways conversations can be negative and why we should stop pontification during our interactions. She also shares how living your best life is the most powerful way to influence someone else, why follow-up questions are powerful and an important communication tactic. Later in the episode, Celeste reveals why one of the worst things you can say is “I know how you feel,” and how you can work on improving your listening skills.

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