The Leadership in Insurance Podcast - Insurtech & Innovation

In Conversation with Joe Zuk: AI, Market Cycles, and the Human Element in Insurance 2025


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In the latest episode of the Leadership in Insurance podcast, host Alex Bond sat down with Joe Zuk, Operating Partner at Altamont Capital Partners, for an insightful year-in-review discussion that captures the key moments in 2025.

Key themes explored:

Market Transitions and 2025 Dynamics

The conversation examines 2025 as a transitional year marked by shifts from hard to soft market conditions, the impact of the California wildfires, degradation in pricing following quiet catastrophe years, and a slowdown in private equity multiples.

Technology Reshaping Business Models

Joe and Alex explore how AI and technology are enabling lean, efficient operations: from small teams managing large businesses to the emergence of one-person MGA models and modular, bespoke insurance solutions.

The discussion highlights technology not as human versus machine, but as a tool allowing individuals and businesses to accomplish more.

The Relationship vs. Automation Debate

A thought-provoking examination of whether the future lies in self-service models or premium, high-touch experiences, and how the industry can maintain personalization and interpersonal connections as automation increases.

Innovation and Regulatory Evolution

The episode also explores opportunities for micro-insurance products, and the critical need for regulatory adaptation to support entrepreneurial innovation in the sector.

Looking Ahead to 2026

Joe predicts a year of micro-cycles with pockets of hard and soft markets, increased Insurtech and FinTech involvement, and greater investment in technology for data capture and utilization—all while preserving the industry's core strength: human relationships.

Listen now for essential insights on navigating the rapidly evolving Insurance landscape.



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The Leadership in Insurance Podcast - Insurtech & InnovationBy Alex Bond

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