In this episode of the Industrial Insights Podcast, Justin Smith interviews Kevin Natale from SKULabs, discussing the critical role of Warehouse Management Systems (WMS) in e-commerce and logistics. They explore the customer journey from small-scale operations to larger warehouses, the importance of inventory management, and the impact of technology and AI on operational efficiency. The conversation also touches on the challenges of transitioning between systems and the significance of marketing and brand building in the e-commerce space.

Key Takeaways

• WMS is essential for managing inventory and operations in e-commerce.
• The customer journey varies from small startups to established businesses.
• Operational efficiency can significantly reduce labor costs.
• Standardization in processes leads to improved fulfillment.
• Technology plays a crucial role in optimizing warehouse operations.
• Transitioning between systems requires careful planning to avoid disruptions.
• Insights from implementation can reveal inefficiencies in existing processes.
• AI is set to revolutionize warehousing and fulfillment operations.
• Marketing and brand building are vital for e-commerce success.
• Understanding inventory management is key to reducing holding costs.

Chapters

• 00:00 Introduction to Warehouse Management Systems
• 02:40 The Customer Journey in Warehouse Management
• 05:13 Understanding Inventory Management and SKUs
• 07:58 Operational Efficiency and Continuous Improvement
• 10:46 The Role of Technology in Warehouse Operations
• 13:45 Navigating the Challenges of Transitioning Systems
• 15:59 Insights from Implementation and Optimization
• 18:36 The Future of AI in Warehouse Management
• 21:07 Marketing and Brand Building in Warehousing

Episode Resources

Connect with Kevin Natale

• https://www.linkedin.com/in/knatale2020/
• https://www.linkedin.com/company/skulabs/
• https://www.skulabs.com/

Connect with Justin Smith

• https://smithcre.com/
• https://www.lee-associates.com/
• [email protected]
• https://www.linkedin.com/in/justinbsmith

In this episode, Justin Smith interviews Bart Gadeyne from Optioryx about the integration of AI into warehouse management systems (WMS). They discuss the challenges faced by warehouses, such as inefficiencies in picking routes and shipping air, and how AI can optimize these processes. Bart explains the importance of smart 3D cartonization, mobile dimensioning, and the need for effective change management in implementing new technologies. The conversation also touches on the unique challenges faced by third-party logistics (3PL) providers and the future trends in warehouse technology, including robotics and automation.

Key Takeaways

• AI can significantly optimize warehouse operations.
• Shipping air is a costly inefficiency in logistics.
• Smart 3D cartonization can reduce shipping costs.
• Mobile dimensioning technology is revolutionizing the industry.
• Warehouse layout impacts picking productivity.
• 3PLs must adapt to diverse client needs.
• Change management is crucial for technology adoption.
• Implementation timelines can be hindered by IT departments.
• Robotics are emerging but require clear ROI.
• The future of warehousing will blend technology and human labor.

Chapters

• 02:53 Optimizing Warehouse Operations with AI
• 05:30 The Complexity of Truck Loading and Shipping Air
• 08:28 Smart 3D Cartonization and Dimensional Shipping
• 11:12 Mobile Dimensioning and Its Impact
• 13:56 Warehouse Layout and Design Optimization
• 16:52 3PL Challenges and Solutions
• 19:37 Change Management in Warehouse Operations
• 22:29 Implementation of AI Solutions
• 25:20 Future Trends in Warehouse Technology

Episode Resources

Connect with Bart Gadeyne

• https://www.linkedin.com/in/bartgadeyne/
• https://www.linkedin.com/company/optioryx/
• optioryx.com

Connect with Justin Smith

• https://smithcre.com/
• https://www.lee-associates.com/
• [email protected]
• https://www.linkedin.com/in/justinbsmith

In this episode of the Industrial Insights podcast, Justin Smith interviews Vee Srithayakumar from Tecsys, discussing the evolution of warehouse management systems (WMS) and the impact of software development on the logistics industry. Vee shares his journey from warehouse management to product management, emphasizing the importance of communication and user experience in software design. The conversation explores the transition to SaaS, the significance of AI in warehouse operations, and the collaborative nature of the healthcare and 3PL industries. Vee also addresses implementation challenges and the need for flexibility in software solutions, while highlighting the future of WMS and AI integration.

Key Takeaways

• Vee transitioned from warehouse management to software development by leveraging his network.
• Product management involves bridging the gap between warehouse operations and software development.
• Effective communication is crucial in product management to ensure accurate software development.
• User experience should be prioritized in software design for warehouse management systems.
• The shift to SaaS has improved feedback cycles for WMS significantly.
• Greenfield projects allow for innovative warehouse designs without existing constraints.
• Warehouse managers today must be tech-savvy to utilize modern tools effectively.
• Implementation processes need to be streamlined to avoid delays and complications.
• Collaboration in the healthcare industry fosters sharing of best practices among competitors.
• Integrating with specialized startups can enhance WMS capabilities without reinventing the wheel.

Chapters

• 03:00 - Transitioning from Warehouse Management to Software Development
• 05:53 - The Role of Product Management in Software Development
• 09:11 - The Evolution of SaaS in Warehouse Management Systems
• 11:58 - Understanding Greenfield vs. Brownfield Projects
• 14:50 - The Impact of AI on Warehouse Management
• 18:02 - Maturity Stages of Organizations Seeking WMS Solutions
• 20:31 - Collaboration in the Industry
• 21:09 - Understanding 3PL Operations
• 23:14 - Flexible Feature Development
• 24:47 - Streamlining Implementation Processes
• 25:20 - Addressing Customer Expectations
• 27:35 - Leveraging Integrations for Specialized Needs
• 28:03 - Navigating the Ecosystem of WMS
• 29:56 - Innovative Solutions for Complex Problems
• 32:09 - Expanding Product Offerings
• 34:39 - The Role of AI in Execution
• 36:43 - The Future of Software Development

Episode Resources

Connect with Vee Srithayakumar

• linkedin.com/in/vsrithayakumar
• https://www.linkedin.com/company/tecsys-inc/
• https://www.tecsys.com/

Connect with Justin Smith

• https://smithcre.com/
• https://www.lee-associates.com/
• [email protected]
• https://www.linkedin.com/in/justinbsmith

In this episode of the Industrial Insights podcast, Justin Smith interviews Scott Weiss, VP of Technical Sales at Maersk, discussing the evolving landscape of the 3PL industry, the impact of COVID-19 on supply chains, and the importance of understanding global supply chain dynamics. Scott shares insights on the value of a great 3PL provider, the significance of IT in modern warehousing, and the challenges of labor markets. The conversation also touches on the decision-making process between insourcing and outsourcing, the role of automation in warehouses, and future trends in the industry.

Key Takeaways

• Real estate rates only go up over time.
• Companies must consider the entire global supply chain.
• A great 3PL adds value beyond order fulfillment.
• Not every 3PL partnership is a good fit. The 3PL landscape has changed significantly over the years.
• IT integration is crucial for modern warehousing. There is no one-size-fits-all model for warehousing solutions.
• Warehouse automation is a growing trend but must be tailored to customer needs.
• Labor market challenges are significant in the warehousing industry.
• Continuous improvement is essential for 3PL success.

Chapters

• 01:45 - Post-COVID Supply Chain Adjustments
• 03:44 - Understanding Global Supply Chain Dynamics
• 05:12 - The Importance of Real Estate in Logistics
• 06:42 - Maersk's Unique Position in the Market
• 09:05 - Best Practices in 3PL Relationships
• 11:53 - Identifying the Right Fit for 3PL Partnerships
• 13:34 - Implementation Challenges in 3PL
• 16:17 - Evolution of the 3PL Landscape
• 19:07 - The Role of IT in Modern Logistics
• 22:07 - Insource vs. Outsource: Finding the Right Balance
• 23:20 - Exploring Outsourcing Models
• 25:57 - Warehouse Automation Adventures
• 32:40 - Labor Market Dynamics
• 40:07 - Future Trends in Warehousing

Episode Resources

Connect with Scott Weiss

• https://www.linkedin.com/in/scottweisslogistics/
• https://www.maersk.com/
• https://www.linkedin.com/company/maersk-group/

Connect with Justin Smith

• https://smithcre.com/
• https://www.lee-associates.com/
• [email protected]
• https://www.linkedin.com/in/justinbsmith

In this conversation, Justin Smith and Mohammad Nafisi discuss the evolving landscape of autonomy in logistics, focusing on the importance of pilot programs, the challenges of implementing automation, and the future of robotics in warehousing. They explore how flexibility and adaptability are crucial for success in this field, and the need for businesses to mature their processes before fully embracing automation. The discussion highlights the significance of meeting basic operational metrics and the role of customer success in the deployment of autonomous solutions.

Key Takeaways

• Autonomy should be considered a last resort after exploring other efficiencies.
• Pilot programs are essential for demonstrating capabilities to customers.
• Meeting basic operational metrics is crucial for success in automation.
• Flexibility in automation solutions allows for adaptation to changing workflows.
• Logistics is inherently complex, requiring tailored solutions for different scenarios.
• The transition from zero to one in automation presents unique challenges.
• Robotics technology is rapidly evolving, enabling more effective solutions.
• Customer success is tied to the long-term viability of automation solutions.
• Integration with existing systems can be a significant hurdle in automation.
• The future of robotics in warehousing looks promising with advancements in technology.

Chapters

03:01 - Understanding Pilot Programs 06:01 - The Evolution of Forklift Design 09:14 - Transitioning from Zero to One in Automation 12:01 - The Role of Flexibility in Autonomous Solutions 15:09 - Advancements in Navigation Technology 18:00 - The Future of Forklift Automation and Business Models 19:13 - Overcoming Technical Challenges 26:45 - The Future of Robotics in Warehousing

Episode Resources

Connect with Mohammad Nafisi

• https://www.linkedin.com/in/mohammadnnafisi/
• https://www.linkedin.com/company/cavallainc/
• https://cavalla.io/

Connect with Justin Smith

• https://smithcre.com/
• https://www.lee-associates.com/
• [email protected]
• https://www.linkedin.com/in/justinbsmith

In this episode of the Industrial Insights podcast, Justin Smith interviews Nikhil Sathe from BGSA, discussing the current state of the supply chain and logistics industry. They explore the economic landscape, the impact of tariffs, the role of technology and AI, and the trends in mergers and acquisitions. Nikhil shares insights on navigating financial challenges, the importance of cash management, and the future outlook for the industry, emphasizing the need for realistic expectations in a changing market.

Key Takeaways

• Nikhil Sathe has over 35 years of experience in supply chain and logistics.
• The freight industry is currently experiencing a recession with significant challenges.
• Transportation technology and AI are the only sectors thriving in the current market.
• M&A activity is expected to rebound in 2026 despite current market conditions.
• Cash management is crucial for companies facing financial pressures.
• Identifying high-value customers is essential for profitability.
• AI is poised to revolutionize the logistics industry.
• Valuations in the market are adjusting to new economic realities.
• The impact of tariffs is creating uncertainty in supply chains.
• The logistics market is highly fragmented, presenting both challenges and opportunities.

Episode Resources

Connect with Nikhil Sathe

• linkedin.com/in/nikhilsathe
• https://bgstrategicadvisors.com/
• https://www.linkedin.com/company/bg-strategic-advisors/

Connect with Justin Smith

• https://smithcre.com/
• https://www.lee-associates.com/
• [email protected]
• https://www.linkedin.com/in/justinbsmith

In this episode of the Industrial Insights podcast, Justin Smith and Tim Judge discuss the critical need for data unification in supply chains. Tim shares his extensive background in the industry, highlighting the challenges companies face with fragmented data systems. He explains how Agillitics aims to bridge these gaps by providing tailored solutions that meet companies where they are in their data maturity journey. The conversation also touches on the importance of automation, AI, and the need for open systems to enhance visibility and efficiency in warehouse operations. Tim emphasizes the significance of preparing for go-live challenges and the dual nature of AI as both overhyped and underhyped in the current landscape.

Key Takeaways

• Unified data is essential for effective supply chain management.
• Many companies struggle with fragmented data across multiple systems.
• AI and technology can significantly enhance supply chain operations.
• Agillitics aims to provide tailored solutions for data integration.
• Middle market companies have unique challenges and opportunities.
• Empowering employees through automation can lead to greater job satisfaction.
• Visibility in warehouse operations is crucial for efficiency.
• Digital transformation requires careful planning and execution.
• Go-live challenges can be mitigated through simulation and preparation.
• Understanding the maturity level of a company is key to implementing solutions.
• The future of supply chain will increasingly rely on data-driven decision making.

Chapters

• 01:58 - Tim Judge's Career Journey and Insights
• 05:46 - The Importance of Data in Supply Chain Management
• 09:23 - Building Effective Dashboards for Executives
• 11:18 - Understanding Customer Readiness for Data Solutions
• 13:11 - Productizing Data Solutions for Faster Implementation
• 15:01 - Leveraging AI in Data Management
• 16:57 - Challenges for Mid-Sized Companies in Data Management
• 18:58 - Empowering Teams to Embrace Automation
• 23:32 - Embracing Entrepreneurial Mindset in Organizations
• 25:40 - Transforming Warehouse Operations through Automation
• 29:13 - Integrating Data Systems for Enhanced Visibility
• 33:16 - Navigating Digital Transformations and Go-Live Challenges
• 38:14 - The Dual Nature of AI: Overhyped and Underhyped
• 42:48 - Preparing for Future Challenges in Supply Chain Management

Episode Resources

Connect with Tim Judge

• https://www.linkedin.com/in/timpjudge/
• https://www.linkedin.com/company/agillitics/
• https://www.agillitics.com/

Connect with Justin Smith

• https://smithcre.com/
• https://www.lee-associates.com/
• [email protected]
• https://www.linkedin.com/in/justinbsmith

In this episode of the Industrial Insights podcast, Justin Smith interviews Adrian Betts from Xpandur, who shares his expertise in optimizing warehouse operations. The conversation covers various themes, including managing large teams, simplifying operations through repetition, the importance of training, and understanding client needs. Adrian discusses the challenges of hiring and retaining talent in competitive markets, the significance of cross-training, and the necessity of planning for peak seasons. He emphasizes capacity management and inventory control while also addressing the balance between automation and traditional methods in warehousing. The episode concludes with insights into future trends in the industry.

Key Takeaways

• Xpandur aims to enhance operational capabilities in warehousing.
• Managing large teams requires effective communication and structure.
• Repetition in training simplifies complex operations.
• Understanding client needs is crucial for successful project execution.
• Hiring strategies must adapt to market dynamics.
• Retaining talent is essential in competitive job markets.
• Cross-training enhances operational flexibility and efficiency.
• Planning for peak seasons is vital for operational success.
• Capacity management directly impacts inventory control and efficiency.
• Automation should complement traditional methods, not replace them.

Episode Resources

Connect with Adrian Betts

• https://www.linkedin.com/in/adrian-betts/
• https://www.linkedin.com/company/xpandur-llc/

Connect with Justin Smith

• https://smithcre.com/
• https://www.lee-associates.com/
• [email protected]
• https://www.linkedin.com/in/justinbsmith

In this conversation, Keyan Bazargan discusses the importance of focusing on last mile shipping as a strategic area for brands to reduce costs and improve efficiency. He emphasizes that this area offers significant opportunities for savings without causing major disruptions to the supply chain. By prioritizing last mile shipping, brands can achieve a high return on investment and effectively cut their cost of goods sold.

Takeaways

• There's a lot of different areas I could have chosen to focus on to help companies save money.
• The reason why I focused on last mile shipping is because I think the majority of brands there have a lot of meat left on the bone.
• There's a lot of room to save and to actually make a change is not as disruptive to your supply chain.
• I viewed it as the category like the highest ROI use of your time. If a brand is looking to cut their cost of goods sold, I recommend starting with shipping.
• Manufacturing changes that you might make are a lot bigger of a project than modifying your last mile shipping.
• Last mile shipping offers significant opportunities for savings.
• Strategic focus on last mile shipping can lead to operational efficiency.
• Cutting costs in last mile shipping can enhance overall brand performance. Effective shipping strategies are crucial for modern brands.

Episode Resources

Connect with Keyan Bazargan

• https://www.linkedin.com/in/keyan-bazargan/
• https://www.linkedin.com/company/iron-margin/
• https://www.ironmargin.com/

Connect with Justin Smith

• https://smithcre.com/
• https://www.lee-associates.com/
• [email protected]
• https://www.linkedin.com/in/justinbsmith

In this episode of the Industrial Insights podcast, Justin Smith interviews Paul Lukehart, an experienced project manager in logistics and supply chain. They discuss Paul's journey from the Army to managing projects for major companies like Target and Amazon. The conversation delves into the importance of effective project management, common pitfalls, risk mitigation strategies, and the impact of automation in logistics. Paul shares insights on the insourcing vs outsourcing dilemma, the significance of understanding payback periods, and how to deal with unexpected challenges in projects. The episode concludes with a look at future trends in project management, including the role of AI and prediction markets.

Takeaways

• Project management is a journey that requires trust and collaboration.
• Effective project management involves understanding both operations and project execution.
• Automation is becoming increasingly important in logistics projects.
• Common pitfalls in project management include misalignment of resources and scope.
• Risk mitigation strategies are essential for project success.
• Understanding payback periods helps in making informed investment decisions.
• The insourcing vs outsourcing dilemma is a continuous challenge for companies.
• Dealing with project wrinkles requires transparency and stakeholder engagement.
• Future trends in project management include the integration of AI and prediction markets.
• Continuous learning and adaptation are key to successful project management.

Chapters

• 00:00 - Introduction to Project Management and Logistics
• 02:41 - Paul's Journey in Logistics and Project Management
• 05:10 - The Importance of Project Definition and Scope
• 07:40 - Understanding Project Management Risks
• 10:24 - When to Seek External Project Management Expertise
• 13:03 - Case Study: Trucking Automation Project
• 15:16 - Common Pitfalls in Project Management
• 20:24 - Understanding Project Value and Risks
• 23:01 - Contingency Planning and ROI Analysis
• 25:41 - The Dynamics of 3PL Relationships
• 27:19 - Navigating Project Challenges and Wrinkles
• 29:52 - Innovative Tools and Technologies in Project Management
• 33:06 - Looking Ahead: Future Trends and Insights

Episode Resources

Connect with Paul Lukehart

• https://www.linkedin.com/in/paullukehart/
• https://www.linkedin.com/company/plprograms/
• https://warehouseimprovement.com/

Connect with Justin Smith

• https://smithcre.com/
• https://www.lee-associates.com/
• [email protected]
• https://www.linkedin.com/in/justinbsmith