At a time when law enforcement faces unprecedented recruitment challenges, agencies often struggle to attract and retain candidates who embody the right mix of skills, values and emotional intelligence. While some departments rely on traditional methods, the Rochester Police Department (RPD) in New York has taken a bold and innovative approach.

In this episode of the Policing Matters podcast, host Jim Dudley speaks with Sergeant Justin Collins, a veteran officer and director of RPD's Police Recruitment and Workforce Development, about the dynamic program he has created that not only recruits candidates but prepares them to succeed while fostering community connections. This program allows potential police officer candidates to participate in training and community engagement opportunities in preparation for the police exam. Initially designed to keep candidates engaged and create realistic expectations of the duties of a police officer, the program has evolved to include strategies designed to increase representation of women and racial and ethnic minorities from Rochester on the force.

eSOPH is a secure, cloud-based, pre-employment background investigation software system designed specifically for public safety agencies. Used by hundreds of agencies nationwide, eSOPH has been credited with cutting the time it takes to process a pre-employment background investigation by up to 50%, saving agencies significant time, money, and resources without sacrificing investigation quality. For more information, go to eSOPH.com.