Snohomish County 911 has officially opened a new $67.5 million emergency communications center designed to keep first responders connected and supported — no matter the crisis. The facility consolidates operations under one roof for the first time in the agency’s history, dramatically improving coordination, communications and continuity of service across all 44 law enforcement, fire and EMS agencies in the county.

In this episode of the Policing Matters podcast, host Jim Dudley talks with SNO911 Executive Director Kurt Mills and ECC Supervisor Kim Crannell about the planning, challenges and people behind the $67.5 million upgrade. The conversation highlights how the facility was designed with dispatcher input, how it’s built to withstand disasters and how unified operations are already improving service for first responders in the field.

This episode of the Policing Matters podcast is sponsored by OfficerStore. Learn more about getting the gear you need at prices you can afford by visiting OfficerStore.com.