Nearly one in five people report that they or a family member have been denied coverage for a service that their own doctor recommended. For cancer patients like Kay Hsu, those denials aren’t just about money – they’re about survival. When her insurance company denied a life-saving scan, Kay fought to get the care she needed and became an advocate along the way. In this episode, we’ll break down what it means to get a denial, and how – like Kay –  you can fight back. 

This season of Uncared For is presented by the Commonwealth Fund, a nonprofit foundation working toward a health care system where everyone – no matter who they are, where they live, or how much money they make – can get the health care they need.

Check out Pro Publica’s Claim File Helper to request your claim file before submitting an appeal, and create appeal documents to send to your insurer using Fight Health Insurance.

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