In this episode, we dive deep into the art of interviewing and interrogation with seasoned expert Brett Ward. We discuss the critical importance of proper training, curiosity, and emotional composure in uncovering the truth. From law enforcement to everyday conversations, we reveal strategies to elicit accurate information, navigate pushback, and build meaningful connections. Join us as we explore the essential techniques for mastering communication, negotiation, and personal growth.

Timestamps: 

• (00:00) Introducing Brett Ward.
• (07:06) Approach conversations without defensive emotions for collaboration.
• (11:44) Honesty and navigating different personalities with maturity.
• (18:17) Contract extension, experience over education, adaptability lacking.
• (26:10) Insufficient training leads to potential failures.
• (31:11) Focusing on game plan, growth, and maturity.
• (34:34) Focus on goals, stay calm, understand emotions.
• (38:23) Transitioning from interrogation to motivational, effective interviewing.
• (47:12) Prepare for specific objections in employee relations.
• (49:08) Study identified interrogation responses, adopted motivational methods.
• (56:40) Maintained trust and communication through flexible decisions.
• (01:00:28) Serendipitous meeting in New York spurred career.

Links and Resources:

• Home - Wicklander-Zulawski (w-z.com)
• Brett L. Ward, CFI | LinkedIn

Sponsor Links:

• InQuasive: http://www.inquasive.com/
• Humintell: Body Language - Reading People - Humintell
• Enter Code INQUASIVE25 for 25% discount on your online training purchase.
• International Association of Interviewers: Home (certifiedinterviewer.com)

Podcast Production Services by EveryWord Media