Robb and Josh welcome special guests Julie Shah and Ben Armstrong, authors of the recent HBR article "A Smarter Strategy for Using Robots." Ben Armstrong is the executive director and a research scientist at MIT’s Industrial Performance Center. Julie Shah is the H.N. Slater Professor of Aeronautics and Astronautics at MIT. Together, they co-lead the Work of the Future initiative. Their discussion covers the parallels and overlap between the design and implementations of invisible machines and tangible ones.

Robb and Josh welcome special guest Ovetta Sampson for a rousing discussion about the relationship between experience design and the technologies associated with artificial intelligence.

Robb and Josh welcome special guest Guido Baratta, Chief Design Officer for icon incar. A lifelong student and teacher of design, Guido shares insights into the world of automotive UX. The three discuss the ways AI will change our relationship to transportation and why cars might soon just be one of many robots in our lives.

Robb and Josh discuss the work of conversational designers as generative AI continues to reshape the world.

Robb and Josh welcome special guest Jesse James Garrett, legendary information architect and sought-after executive leadership coach. The three discuss the need for experience design in AI and how to get designers to the table.

Robb and Josh talk about the changing nature of experience design as conversational AI becomes a fundamental part of the technology we encounter daily.

Robb and Josh welcome special guest Greg Vert, a leader in Deloitte Consulting LLP’s Human Capital practice. Topics include digital transformation at enterprise level, the impact of ChatGPT on AI adoption, and the wisdom of starting automation journeys internally.

Robb and Josh talk about the elevated levels of risk and experimentation required to move hyperautomation forward.

Robb and Josh talk about the ways conversational AI can transcend our app-cluttered professional and personal lives—bringing us closer to technology by obscuring the messiness happening behind the scenes.

Robb and Josh talk about the ways generative AI and hyperautomation might change the way we think about productivity and our relationship to work.