It is OK to say NO!

1. Establish your proper boundaries and policies -- early and well

2. Just say “no"

3. Offer an alternative.

4. Be assertive, but remain courteous.

5. Don’t respond immediately

6. Know your value.

7. Practice your response.

8. Be more selfish.

9. Use the ‘Broken Record’ technique.

Coach Chris Cotton

AutoFix-Auto Shop Coaching

Visit Auto Shop Coaching website HERE.

580-491-3519

Email Chris: [email protected]