In This Episode, You Will Learn:

How to create a feel good experience for your team, your clients, and your business.

The importance of the customer journey.

Advice for overcoming imposter syndrome and working with family.

Resources + Links:

Connect with Sheng on Instagram | @shengherr

Follow Feel Good Cookies on Instagram | @shopfeelgoodcookies

Learn more at https://shengherr.com/starthere/

Order your cookies at https://www.shopfeelgoodcookies.com/

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Show Notes:

This episode will leave you craving for more! Today’s special guest is Sheng Herr, the founder of Feel Good Cookies! Sheng took an idea from a mastermind and used her expertise in personal branding to grow a business that’s now taking off. Her mission? To spread a feel good experience one cookie at a time! Together, we’ll explore the importance of the customer journey, fostering a growth-minded culture for your team, and overcoming imposter syndrome so you can continue to thrive. Make scaling your business a little more sweet!

00:30 Join the feel good vibes with the spunky Sheng Herr, the founder of Feel Good Cookies!

01:30 What made you decide to make a cookie business?

05:05 Where did your mission to create an experience come from?

07:05 The importance of customer experience in a business.

09:30 As you expand, how do you keep that feel good culture?

12:05 How did you overcome imposter syndrome?

15:00 When did you launch?

16:25 What have you learned so far?

18:15 Advice for working with family or significant others.

20:00 What are you working on that you’re most excited about?

22:20 What do you do to play bigger in business and in life?