Sign up to save your podcasts
Or
Share James Munro cares about patients opinions.
Share to email
Share to Facebook
Share to X
Share to email
Share to Facebook
Share to X
Or
James Munro cares about patients opinions.
Getting feedback from people who use NHS services is essential to
assessing their value - and improving their quality. Hospitals and general practices widely post information about patient's satisfaction with their services on their websites, but approach tells us little about how feedback changes things on the ground .
In this podcast, James Munro, former doctor and academic and current CEO of Care Opinion, explains how their online platform works, how Trusts are using it as a quality improvement tool, and how health systems can capitalise on the learning potential of this large scale data collection.
This is part of the series of interviews with people who are making partnership between health professional and patients work in the real world. Listen to Katherine Cowen, from the James Lind Alliance, talk about how to broker an agreement about research priorities. https://soundcloud.com/bmjpodcasts/katherine-cowan-reaching-a-priority
View all episodes
By The BMJ
4.5
3232 ratings
Getting feedback from people who use NHS services is essential to
assessing their value - and improving their quality. Hospitals and general practices widely post information about patient's satisfaction with their services on their websites, but approach tells us little about how feedback changes things on the ground .
In this podcast, James Munro, former doctor and academic and current CEO of Care Opinion, explains how their online platform works, how Trusts are using it as a quality improvement tool, and how health systems can capitalise on the learning potential of this large scale data collection.
This is part of the series of interviews with people who are making partnership between health professional and patients work in the real world. Listen to Katherine Cowen, from the James Lind Alliance, talk about how to broker an agreement about research priorities. https://soundcloud.com/bmjpodcasts/katherine-cowan-reaching-a-priority
More shows like Medicine and Science from The BMJ
View all
Health Report - Full program podcast
124 Listeners
Health Check
92 Listeners
Inside Health
108 Listeners
DTB Podcast
5 Listeners
BJSM Podcast
50 Listeners
Gut Podcast
7 Listeners
Sharp Scratch
5 Listeners
ADC Podcast
3 Listeners
Thorax Podcast
1 Listeners
STI Podcast
3 Listeners
NEJM This Week
322 Listeners
JNNP Podcast
10 Listeners
Heart Podcast
39 Listeners
JNIS Podcast
14 Listeners
EBN Podcast
1 Listeners
Practical Neurology Podcast
50 Listeners
FG Podcast
0 Listeners
Medical Humanities Podcast
6 Listeners
Lupus Science and Medicine Podcast
14 Listeners
JAMA Clinical Reviews
507 Listeners
The Resus Room
97 Listeners
ARD Podcast
3 Listeners
The Good GP
12 Listeners
RMD Open Podcast
3 Listeners
BMJ Best Practice Podcast
23 Listeners
The Zero to Finals Medical Revision Podcast
138 Listeners
IJGC Podcast
23 Listeners
Primary Care Knowledge Boost
44 Listeners
You Are Not A Frog
6 Listeners
GPnotebook Podcast
21 Listeners
NB Hot Topics Podcast
5 Listeners
Medics Money podcast
5 Listeners
Red Whale Primary Care Pod
6 Listeners