Jay Shaw runs Welcome Home Property Management and teaches a property management class here at Rock Star. He's a veteran and shares all sorts of tips on screening strategies, why maintenance requests are critical to your success as a landlord, rent trends and more. He covers the Hamilton to Niagara region and is launching a new service for investor landlords who want to handle tenant placement and rent collection but outsource maintenance requests. You can learn more about that at www.NoMoreCalls.ca and www.WelcomeHomePM.ca