After speaking with more than 100,000 insurance consumers, J.D. Power digs into what modern consumers think, and what they really want. 

Tom Super, Head of P&C Insurance at J.D. Power, joins us on this episode to explore the fast-changing consumer, and how COVID-19 has affected their feelings and habits regarding insurance. 

• Nearly 60% of consumers anticipate driving less after the pandemic. How will this affect your personal lines business?

If you run an insurance agency, there’s one voice you need to hear: the consumer. Don’t miss this conversation with one of the industry’s most respected analysts and strategists.