Independent agencies survived the internet. They adapted to websites, email marketing, and social media. But AI is different. It changes the structure of work, speed of response, and expectations of clients—and it’s moving exponentially faster than any prior wave of technology.
In this episode, agency owner & industry thought leader, Chris Paradiso explains:
Why AI is a fundamentally different kind of disruptionHow agencies can leverage AI to move faster than carriersReal examples of AI in daily agency operations: sentiment scoring, policy gap analysis, coverage review, client communication, and multilingual trainingWhy some roles will shift—and why relationships still matterThe emerging divide between agencies that adapt and those that fall behindChris shares how his agency has implemented AI from frontline workflows to training systems—and what agency owners must do now to remain competitive.
Key Message: Do not sit on the sidelines. The agencies that act now will lead the market. The others will be forced out of it.