“My approach on facilitation completely changed because I was really nervous going into a session where we basically had everybody sitting around in a circle and everybody had a chance to share their feedback and their thoughts to this really positive thing that we are doing. I think it wasn't until I had a more experienced person helping me navigate that. But also when I could connect my actions to what I was aware of that they were going through.  So they were going through an experience that I was not part of and what they actually did was give me a window into that to be able to facilitate that and help that going forward. So I think that was like the time where I went from, "I hate my job," to, "Oh my God, I love my job." And I'm a facilitator.”-Jennifer Reil

In this episode of Control the Room, I had the pleasure of speaking with Jenny Theolin about her journey becoming a facilitator, entrepreneur, and design and education consultant.  We talk about her side project curating the best business, design, and organisational change tool boxes built by some of the most influential companies, institutions and thinkers in the world.  We then discuss how to set up client briefs for success, how participants should leave a session, and why she’s sick of the work ‘workshop’.  Listen in to learn why Jenny wants facilitators to be the energy they’d like to see in the room.