Ever wondered how to effectively manage your rental properties while sipping margaritas on a tropical beach or serving overseas? Get ready to unlock the secrets of remote property management with Dave Spooner, co-founder of Innago. From handling vacation getaways to military deployments, Dave spills the beans on strategies to successfully self-manage your commercial real estate investments.

Key Takeaways:

• Effective Remote Management Techniques:
  • Dave emphasizes the importance of having boots on the ground when you're unable to physically manage your properties.
  • He explains how Innago's platform facilitates remote property management by enabling users to give access to trusted individuals, coordinating maintenance, handling tenant inquiries, and more.
• Prioritizing Tenant Experience and Communication:
  • Dave highlights the common mistake of landlords neglecting tenant communication and its impact on tenant satisfaction.
  • He offers insights into maintaining strong tenant relationships through transparent communication, setting expectations, and even thoughtful gestures like providing cleaning supplies or gift cards.
• Tailoring Management to Specific Scenarios:
  • With scenarios ranging from vacation trips to military deployments, Dave explains how Innago adapts to different property management needs.
  • He discusses the importance of having a reliable representative on the ground and how Innago's multi-user access feature supports remote management by granting controlled access to designated individuals.

Dave Spooner | Real Estate Background

• Co-founder of Innago
• Portfolio:
  • 8 units, two triplexes and a duplex in Cincinnati area
• Based in Cincinnati, OH
• Say hi to him at: 
  • Facebook
  • Twitter
  • Innago.com

• Best Ever Book: Every Landlord's Tax Deduction Guide by Stephen Fishman
• Greatest Lesson: Learn to delegate, trust that others are even better than you are!

 

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