This episode of the RETHINK Retail Podcast was recorded live at Future Stores Seattle on July 14, 2022.

Host Gabriella Bock sits down with John Boline, Starbucks' Vice President of Store Design, to talk about all that's happened since he last appeared on the show in 2019.

During their conversation, John talks about the pandemic and how the shift to pick up has impacted store design. John also discusses the importance of creating emotional connections with customers and his vision for the Starbucks of the future.

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