Season 2, Episode 2 of the Owner Occupied podcast with Peter Lohmann & special guest Jordan Muela. In this episode we discuss:

(00:00) Intro

(01:24) Jordan’s background & career

(03:15) What is it about Property Management that drew you into the industry?

(06:49) How does one coming from VC get so passionate about SMB?

(10:23) Is there a place for VC in Property Management?

(15:36) Moving closer to the customer and owning outcomes

(24:33) Thoughts on Fees & Customer Surplus

(33:46) Jordan’s Benchmarking Study

(37:43) LeadSimple

(47:10) Being able to adjust your level of involvement in your Property Management business

(52:56) What is the level of centralization in your business due to your own involvement? How do you set salaries with owners who have varying levels of involvement?

(58:55) When you’re evaluating opportunities, what are you looking for to determine the best use

(01:06:03) What’s the best way for a Small Business Owner to grow and market their business?

(01:18:03) Final Thought

Learn more about Jordan Muela & how to connect with him here:

LeadSimple

ProfitCoach

The Profitable Property Management Podcast

[email protected]

Learn more about Peter Lohmann & how to connect with him here:

Follow Peter on Twitter

Join Peter’s Newsletter

Visit Peter’s Website

RL Property Management

Mentioned in this episode:

Growth Metrics for Property Management Entrepreneurs

Your Leads are Not Your Growth Strategy