A critical incident causes a full-on agency response, perhaps it involves fatalities, or perhaps it involves the use of force. The scene is secured and the media creates a narrative about the event that is not quite right. Does your agency respond? Does your agency have a policy? How soon does the agency chief or sheriff explain the facts to the media and the public?

In this episode of the Policing Matters podcast, host Jim Dudley speaks with Judy Pal, founder and principal of 10-8 Communications LLC, about best practices in crisis communications – both internal and external to your agency. Judy is a co-author of the recently released "Strategic Communications for Law Enforcement Executives" published by the COPS Office.

Prior to teaching and consulting full-time, Judy Pal was an assistant commissioner with the NYPD serving as an advisor to the Police Commissioner. Before that, she was Director of Operations for FBI-LEEDA, Chief of Staff with the Baltimore and Milwaukee Police Departments, and served as a member of the command staff overseeing public information with the Atlanta, Savannah and Halifax (Canada) police departments. 

This episode of the Policing Matters podcast is sponsored by OfficerStore. Learn more about getting the gear you need at prices you can afford by visiting OfficerStore.com.