Julie Douglas is the president of DealerPay, LLC, a dealer-specific payment processing company. Julie is an experienced enterprise sales professional. She strives daily to attract, build and maintain long-term business relationships. Her assertive, yet honest approach to sales and business practices has proven successful for almost 20 years and her greatest reward is a happy customer.

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What Ted and Julie discuss in this episode:

01:21 - Julie shares her background and how she started DealerPay, LLC. The goal is to help retail automobile dealers maximize their productivity, increase client retention, and help them save on each transaction.

04:24 - The payment is really the last experience the customer has at the dealership, whether it's in person or remote. That means that there must be a lot of functionality that offers customers multiple ways to pay and to make sure that the process is secure, fast, and in line with how modern car buyers want to be treated.

05:39 - In today's world, we have to be more nimble with capturing payments. Dealers shouldn't have to mess around with depositing checks or waiting for funding. DealerPay makes the process more efficient and eliminates many of those challenges.

Listen to the full episode featuring Julie Douglas for even more insights!

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Apple: https://podcasts.apple.com/us/podcast/fixed-ops-roundtable/id1608656237

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Thanks, Julie Douglas!

1. Connect with Julie on Linkedin

Connect with Ted Ings and the Fixed Ops Roundtable:

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2. Ted Ings on LinkedIn
3. Center for Performance Improvement