Mark Graban interviews Karyn Ross, coauthor, with Jeff Liker, of the Shingo Award-winning "The Toyota Way to Service Excellence: Lean Transformation in Service Organizations."

Karyn is doing a webinar on March 28 titled "How to Coach for Creativity & Service Excellence." To register, visit www.kainexus.com/webinars.

Mark Graban interviews Karyn Ross, coauthor, with Jeff Liker, of the Shingo Award-winning "The Toyota Way to Service Excellence: Lean Transformation in Service Organizations." Karyn is doing a webinar on March 28 titled "How to Coach for Creativity & Service Excellence." To register, visit www.kainexus.com/webinars.

Mark Graban interviews Karyn Ross, coauthor, with Jeff Liker, of the Shingo Award-winning "The Toyota Way to Service Excellence: Lean Transformation in Service Organizations."

Karyn is doing a webinar on March 28 titled "How to Coach for Creativity &amp; Service Excellence." To register, visit www.kainexus.com/webinars.

Karyn Ross Webinar Preview

The KaiNexus Continuous Improvement Podcast features content from our webinars. We also share conversations with KaiNexus team members and customers from time to time.

This podcast brings you information about continuous improvement best practices, employee engagement, lean, six sigma (and related improvement disciplines) and more. Join us as we explore the nuances of creating a culture of continuous improvement, no matter your level of expertise or your industry.

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The KaiNexus Continuous Improvement Podcast features content from our webinars. We also share conversations with KaiNexus team members and customers from time to time. This podcast brings you information about continuous improvement best practices, employee engagement, lean, six sigma (and related improvement disciplines) and more. Join us as we explore the nuances of creating a culture of continuous improvement, no matter your level of expertise or your industry.

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Karyn Ross Webinar Preview

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