In this episode our host, Wendy Green, and her guest, Nancy Ruffner delve into the intricate world of patient advocacy and elder care.

We begin with a personal story about the sudden passing of our host's stepfather, her mother's hospitalization with Covid, and the struggle she faced as her siblings were also struck by the virus, all in the same week. This story sets the stage for a deeper exploration into the importance of patient advocacy.

Nancy Ruffner, a board-certified patient advocate, brings her wealth of experience from social work and elder care, emphasizing how community and purpose are central to aging well. Nancy explains how patient advocates educate and guide individuals through complex care settings, medical decisions, financial concerns, and housing transitions.

Wendy and Nancy share personal stories of navigating caregiving and the complexity of the healthcare system and all that goes with it.

Key Takeaways

Importance of Asking for Help

A significant theme is recognizing when to seek assistance and understanding that it is a sign of strength, not weakness.

Role of Patient Advocates

Patient advocates provide vital, unbiased support, especially since their services are not constrained by insurance mandates. They help with everything from medical decisions to navigating insurance challenges.

Building a Support Network

For solo agers, creating a "micro board of directors" of trusted individuals to assist with medical needs and decision-making is crucial.

Education and Coaching

Both Wendy and Nancy underscore the value of educational resources and coaching in caregiving, especially for those adjusting to the evolving roles with aging parents.

Links

Reach Nancy Ruffner on her website or email her.

Find Directories for Patient Advocates on these sites:

Greater National Advocates

National Association of Healthcare Advocacy

Health Advocate X

Solace

Connect with Boomer Banter

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Mentioned in this episode:

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