Knowledge at Wharton

What constitutes a successful identity-oriented marketing strategy? According to Wharton marketing professor Americus Reed II it consists of three critical links – the consumer the identity and the brand. If these links are forged says Reed who recently completed a research paper on this topic “then they create connections that can lead to advantageous marketing outcomes for companies that are savvy enough to incorporate identity into their marketing strategy.” Think Harley-Davidson.

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EBITDA or Earnings Before Interest Taxes Depreciation and Amortization has been used by analysts and investors to measure the fiscal health of the many high-tech media and other asset-heavy firms that do not generate earnings but instead incur plenty of depreciation amortization and other charges. Recently however EBITDA has come under fire for contributing to accounting irregularities at such companies as WorldCom and AOL Time Warner.

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A few days before Daniel Kahneman and Vernon Smith won the Nobel Price in Economic Sciences for their research into how individuals make economic decisions Wharton hosted a debate showcasing two views of market efficiency. The efficient-markets banner was carried by Princeton professor Burton Malkiel author of “A Random Walk Down Wall Street ” while Richard Thaler a professor at the University of Chicago represented the behavioral finance camp. The debate was moderated by Wharton finance professor Jeremy Siegel.

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Linux is unlikely to dethrone Microsoft’s Windows as the ubiquitous operating system on desktop PCs anytime soon. But the open-source system will gradually become more attractive to consumers as more applications are written for it. The real growth of Linux will be in its chief market as an operating system for servers.

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Drinking and driving don’t mix but Absolut vodka and NASCAR now have something in common. The two companies were honored along with Nike as winners of the Excellence in Marketing awards at last week’s CMO Summit held at Wharton on Sept. 19-20. Knowledge at Wharton covered presentations describing the award-winning ad campaigns that have earned these brands global recognition.

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Peter Cappelli director of Wharton’s Center for Human Resources began his research into employer-paid tuition programs with some skepticism. Why he wondered would employers pay for workers to develop a credential (education degree) that is useful to other employers and will raise the workers’ marketability? Furthermore if the employer’s goal is to give workers skills for their current job why not just offer training in-house? After several months of research Cappelli has found some surprising answers which he summarizes in a new paper entitled “Why Do Employers Pay for College?”

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Dell Computer the no-fuss PC sales machine has set the standard for a successful direct-distribution company. But Dell is now reworking its bare-bones formula in an attempt to branch out from the PC market into more sophisticated and profitable computer systems. It’s a risky strategy in a tough economic climate but experts suggest it’s Dell’s only option if it wants to keep growing.

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Until recent times marketing was perhaps the only corporate department that did not use metrics that were meaningful to bottom-line-oriented CEOs and CFOs. But that indifference to metrics is becoming a thing of the past. Marketing executives are paying more attention than ever to ways in which they can measure the impact of marketing initiatives on their companies’ financial performance. Developing appropriate metrics to capture the financial impact of marketing will be a key topic for discussion at an upcoming conference co-sponsored by Wharton McKinsey & Company and the Marketing Science Institute.

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As businesses struggle to differentiate themselves in an increasingly crowded marketplace the challenge of choosing a company name looms large. How creative should a name be and what kind of image should it project? Knowledge at Wharton looked at some existing corporate names – old and new effective and not so effective – and asked marketing professors for their views of the corporate name game.

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According to a recent study from the Information Technology Association of America U.S. companies will be short nearly 600 000 qualified IT professionals over the next 12 months. Unemployed IT workers find that hard to believe. Indeed the report has rekindled the debate over whether there are too few or too many skilled technology workers in this country and what role if any immigrant workers should play in filling tech jobs.

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