Welcome to KPI Fireside, the podcast where we talk with leaders who make work better through continuous improvement and real problem-solving.
In this episode, Keith Norris is joined by Andrei Anca, author of Lead From Any Seat, to unpack what actually makes CI work—and why most companies get it wrong.
🔻 Why you don’t need a title to lead improvement
🔻 How CI programs lose momentum and how to fix it
🔻 The difference between problem pointers, finders, and solvers
🔻 Why most metrics are misleading—and how to measure what matters
🔻 How AI and change management will shape the future of CI
🔻 The one root cause mistake nearly every team makes
Andrei shares real-world stories and tactics you can use today—whether you're in finance, ops, manufacturing, or tech.
📚 Get the book + free templates: www.leadfromanyseat.com 🔗 Connect with Andrei on LinkedIn: linkedin.com/in/andreianca 🎙 Hosted by Keith Norris – linkedin.com/in/keithnorris
🎧 Listen on Apple Podcasts, Spotify, YouTube, and everywhere you get your podcasts.