Shane Brockelbank is your quintessential Kiwi, laid back, down to earth, loves his cricket and rugby and just happened to sell 165 homes last year. From his background as firefighter to transitioning to community focused real estate high achiever he shares the insights to what has made him the agent we see today. Shane is all about understanding and appreciating his marketplace, and his customer experience and touch points should heed some great lessons for anyone who wishes to grow their presence inside their core market. Along the way we have a few laughs and tell some stories that match Shane’s easy going personality to a tee.