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In this episode, we talk with deaf-blind civil rights lawyer and accessibility advocate Haben Girma about accessible justice and how designing courts, law firms, and the attorney-client relationship for people with disabilities can increase access to justice for everyone.
In this episode with Greg Crabtree, we talk about the four keys to profitable law firm. This includes how to figure out what a small-firm owner or partner’s salary should be, how to increase productivity in a service business, when to take distributions, and how to think about tax breaks.
In our 200th episode with George Psiharis, we talk about the state of small law, as well as Clio's 2018 Legal Industry Trends Report.
Check out our special post here in honor of our 200th podcast episode.
In this episode, we talk with Mary Juetten about what it means to be data-driven, how to collect data efficiently, and what to do with it once you've got it.
In this episode with Michel Falcon, we talk about what a people-first culture looks like, including how to recognize why customers do business with you and how to resolve customer complaints. We talk about how to “own the dinner table” through micro customer experiences, and genuine customer appreciation.
In this episode with Tracey Ivanyshyn, we talk about what makes employees happy, and how happy employees lead to happier clients.
In this episode with Erik Pelton, we talk about his trademark law practice, including some in-depth conversations about his client onboarding and marketing systems and his communication philosophy.
In this episode with Rick Horowitz, we talk about why lawyers are better at knowing the law than communicating the law. Rick shares a few tips and structural ideas for how to become better at legal writing and how to be strategic while doing so.
In this episode with Lee Holcomb, we talk about her career path, her new book Lawyer Lifestyle, and how, with technology, women lawyers can find a voice and position in a challenging and constantly changing legal market.
In this episode, we talk with John Strohmeyer about his time working at The Four Seasons Hotel, and how he is using his experience working there to shape the culture and model of his law firm.
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