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Are you a law firm owner who is thinking about improving how the business operates? In this podcast episode, Tyson chats with Paul Yokabitus, a guest expert in legal and financial planning. They discuss Paul’s journey in building a successful firm.
Building a successful law firm involves understanding the risks that might exist. Tyson and Paul discuss how attorneys should operate when attacking these risks. It involves starting each day with an agenda that is intentional in getting things done and tackling any issues that arise. It is also important to be open to new opportunities as a business owner and preparing for the good and bad of running a firm.
Client and customer service should be of top concern for law firms when it comes to measuring success. In a world where many businesses are using AI, attorneys need to prioritize customer service. This can include ensuring clients understand the legal process or going over documentation. AI should be used to streamline certain processes, so you can free up your time to service customers and clients.
Listen in to learn more!
05:19 Mindset of Successful People
12:26 Differentiation in a Crowded Market
13:32 The Importance of Client Service
16:55 Pivoting in Legal Practice
17:39 Finding the Right Team
24:21 Overcoming Failures
Tune in to today’s episode and checkout the full show notes here.
Connect with Paul:
Watch the YouTube version of this episode HERE
Are you a lawyer who is hoping to run their own firm in the future? In this episode of the Maximum Lawyer Podcast, Tyson Mutrux delves into the often overlooked realities of being a law firm owner.
Running a law firm is not an easy task and it is not made clear in law school or in the early years of being a lawyer. One of the realities is making and abiding by the boundaries of being a boss. In general, you should not be friends with your employees to avoid heartbreak and not making good decisions because of feelings.
Another reality is to know how to lead people. It is one thing to start a law firm and be the boss. It is another thing to actually lead a team effectively and be successful. Leading a team also involves hiring the right people to take control of certain aspects of a firm. This comes in handy when you want to take some time off. You need to be a good leader who builds staff up to take on important roles when you need it most.
Take a listen!
1:03 Importance of maintaining professionalism and boundaries with employees
3:08 Need for effective leadership to create a desirable workplace
5:13 Encouragement to keep processes simple
6:22 The isolating nature of being a law firm owner
8:08 The need for continuous learning and personal growth as a law firm leader
Tune in to today’s episode and checkout the full show notes here.
Watch the YouTube version of this episode HERE
In this episode of the Maximum Lawyer, host Tyson Mutrux interviews Jim Hacking for the very first time as a guest! They talk through Jim's transition from co-host to guest, their long-standing partnership and Jim's contributions to the podcast and community.
Jim shares personal stories about his high school struggles, therapy, and Overeaters Anonymous, highlighting his journey of self-discovery, growth, and change.
They discuss the challenges of running a law firm, the importance of authenticity, and the impact of their work on the legal community. This episode highlights the value of personal growth, community support, and meaningful connections.
Listen in.
01:27 Change and New Beginnings
08:13 Triggering Event for Change
11:13 Navigating Changes
18:41 Niche Marketing Strategies
27:00 Focus and Singular Purpose
31:36 Podcast Beginnings
Tune in to today’s episode and checkout the full show notes here.
Join the Guild to grab our Case Roadmap.
Watch the YouTube version of this episode HERE
Are you a law firm owner looking for guidance on how to better run your firm? In this episode of the Maximum Lawyer Podcast, host Tyson reflects on significant changes, notably the departure of longtime co-host Jim Hacking.
With the departure of Jim, Tyson speaks to the mission that Maximum Lawyer strives to achieve and the upcoming changes to the podcast. He also reiterates the common fear many lawyers have when it comes to failure. With change comes uncertainty and that fear heightens. Tyson encourages lawyers to put their all into their work and their goals and to go out with a bang if things don’t go as planned.
Maximum Lawyer has and always will continue to help law firm owners grow and succeed through the sharing of stories and practical tips. This will continue through new resources, guides, events and high quality content. Running a successful law practice is not easy, but Maximum Lawyer is here to help along the way.
Take a listen to learn more about the upcoming changes to Maximum Lawyer!
02:28 Embracing Change
05:25 Upcoming Resources and Changes
12:07 Future Opportunities for Connection
Tune in to today’s episode and checkout the full show notes here.
Resources:
Watch the YouTube version of this episode HERE
Are you a business owner who is struggling with taking a vacation? In this episode of the Maximum Lawyer Podcast, Jim and Tyson discuss law practice management with guest Brian Manning, a political asylum lawyer who talks about fears of leaving a law firm in the hands of colleagues to take a well deserved vacation.
As a law firm owner, taking time for vacation can be stressful. This can be due to the anxiety of leaving work in the hands of colleagues or employees and not being sure if things will get done on time or effectively. Brian speaks to the things law firm owners should consider before vacation to ensure you are not stressing during a time they should be relaxing. It is important to tell your staff that you want limited communication while on vacation. This will allow teams to inquire about everything before vacation begins to mitigate any potential issues and ask important questions.
Having a competent leadership team is crucial to ensuring the necessary tasks are completed during a vacation. There needs to be people who can be trusted to tackle urgent issues when they come up. For Brian, he has 2 dedicated staff members who can fill in for him to not only take on the work but also act as a leader when other staff need support or guidance.
Take a listen to learn more!
Jim’s Hack: Have employees who complement your strengths.
Brian’s Tip: Have non-attorney salespeople conduct consultations.
Tyson’s Tip: Use a feature on the iPhone 16 where you can pause a video and record when you are ready again.
Tune in to today’s episode and checkout the full show notes here.
06:53 Emergency Protocols for Travel
09:42 Managing Staff Communication
10:43 Mindset Before Travelling
14:35 Building a Leadership Team
17:20 Maintaining Boundaries While Away
Connect with Brian:
Watch the YouTube version of this episode HERE
Are you looking for a way to let go of negative comments? In this episode of the Maximum Lawyer Podcast, Tyson Mutrux discusses strategies for managing difficult interactions, particularly within the legal profession.
Managing difficult conversations is a tough aspect of working in the legal space. This is the case with colleagues, clients or strangers. While chatting with a fellow colleague, Tyson came across an interesting tactic for dealing with difficult people. The trick is to understand that people are not arguing with you but their own imagination. This is more so for those that make comments on social media. Most people who do this are trying to get their dopamine hit by getting a reaction out of you. If you understand this concept, small comments or moments of disrespect will not bother you.
Take a listen.
02:14 Understanding Rude Comments
03:25 Mental Trick for Reframing
04:25 Recognizing Attention Seekers
Tune in to today’s episode and checkout the full show notes here.
Watch the YouTube version of this episode HERE
Are you looking to take advantage of a new case management system? In this episode of the Maximum Lawyer Podcast, Becca interviews Claude Simpson, Head of Training at Smart Advocate. Claude shares his extensive experience in the legal field and provides an in-depth look at Smart Advocate's case management system.
Claude talks about the importance of Smart Advocate. It is a case management software that helps lawyers and firms manage their cases in a comprehensive and inclusive way. Many lawyers are quite hesitant to use case management softwares. One of these hesitations is believing that a case management system will do the work for a firm. Even though software like Smart Advocate can keep files organized, those in the firm still need to input the information or review the information. Smart Advocate is a tool that can make work easier and simpler for firms, but won’t do everything to keep a firm running smoothly.
There are many great features to Smart Advocate. One of them is making the client communication process better. Smart Advocate can automate messages or emails for you that are sent to the client. The software also uses templates to draft documents so staff don’t need to sit down and copy and paste information into a word document or email.
Listen in to learn more about Smart Advocate!
06:49 The importance of data mapping during the onboarding process
12:18 Misconceptions lawyers have about case management software capabilities
15:20 Challenges law firms face with existing case management systems
16:13 Improving client communication and reducing staff workload
23:24 KPI’s for attorneys and case management insights
Tune in to today’s episode and checkout the full show notes here.
Connect with Smart Advocate:
Resources:
Watch the YouTube version of this episode HERE
Are you a lawyer who is looking to create a better social media presence? In this engaging episode of the Maximum Lawyer Podcast, Jim and Tyson converse with Julio Oyhanarte, the world's most followed immigration lawyer. Julio shares his journey of leveraging social media to educate and connect with immigrants on U.S. immigration processes.
Social media can be leveraged by lawyers to not only boost a business presence but attract followers and potential clients. For Julio, authenticity is necessary for success as a lawyer on social media. You need to present exactly as you are so those who want to connect and work with you are not being fooled.
Gaining a following on social media also involves good timing and effective content strategies to do well. It is important to decide what works for you. Is it short form content? Do you prefer longer form videos chatting about certain legal topics? You need to think about how to use social media to your benefit.
Julio provides some tips to lawyers who are trying to utilize Tiktok. It is difficult to capture people’s attention in this day and age. Because of this, you need to get people’s attention right away. Julio emphasizes the need to think about the first frame. Think about how it looks, what you say and what is in the background. You need to offer them something that they want or maybe something they should learn. Hook people to get them interested and then provide the important content.
Take a listen to learn more!
Jim's Hack: Read the book called “Start, Scale, Exit, Repeat: Serial Entrepreneurs’ Secrets Revealed!” by: Colin C. Campbell — which talks about how to build something to allow you to sell it.
Julio’s Tip: Think about the quote “People will remember how you enter the stage and how you leave it”. Think about how to hook someone in and the last impression for someone to remember you.
Tyson's Tip: Read a book called “Winning the Story Wars by: Jonah Sachs” which helps you rethink how to tell your story using different topics like politics and business.
2:38 insights on authenticity for success in social media
8:02 Good timing and effective content strategies for success
16:32 Essential tips for lawyers considering TikTok
Tune in to today’s episode and checkout the full show notes here.
Connect with Julio:
Watch the YouTube version of this episode HERE
Are you a lawyer who struggles with focusing on small issues? In this episode of the Maximum Lawyer Podcast, Tyson delves into the significance of perspective in problem-solving for law firm owners, inspired by a Mike Cernovich quote.
The quote is “The smaller you define your world, the bigger your problems seem”. For lawyers, little things can cause a lot of stress. This turns every small problem into a huge issue. If you take a step back and think about how that problem fits into your world, your mindset about little issues can really change.
One thing lawyers can do to overcome this is to think about how these issues affect your long term vision. Most times, these issues will not have an effect on where you want to go or what you want to accomplish. They will be small blips along the journey, so it is best to find ways to mitigate those issues. Mitigating can come in a few ways. One of these ways is to delegate tasks that are weighing heavily on you. Maybe intake is stressing you out or following up with some clients is time consuming. Delegate these tasks out to members of your team so you can feel less stressed and you can focus on other things.
Listen in to learn more!
2:40 The relevance of the quote in managing daily stress
3:48 How a narrow view can amplify problems
6:58 Reassessing current challenges
8:01 The importance of having a long-term vision
9:16 The need for delegation to reduce overwhelm and expand one's capacity
Tune in to today’s episode and checkout the full show notes here.
Resources:
Watch the YouTube version of this episode HERE
Are you a lawyer who struggles to be empathetic when working with clients? In this episode of the Maximum Lawyer Podcast, hosts Jim Hacking and Tyson Mutrux discuss the importance of using empathy to effectively communicate with clients.
Practicing voice inflection and empathy are skills that can help when working and connecting with clients. This is more so when speaking with potential clients and it can really seal the deal on getting people to trust you to take on their case. Jim emphasizes the importance of perspective and thinking about what it would be like to be the client calling the law firm to ask for help. Using feedback provided from a colleague, Jim speaks to the need for lawyers to be empathetic and how this is something his firm is working on.
Being empathetic is a balancing act in the legal space and Jim and Tyson talk about why this happens and how to get better at showing empathy when working with clients with different needs. It is important to sift and sort clients when they call in. You need to listen and let them know they are heard but also resolve the issue quickly and decide if you will move them down the line to the next step. If not, you need to kindly refer them somewhere else or let them know that your firm is not the right fit for what they need.
Take a listen to learn more!
9:13 Feedback from clients regarding clarity in communication
12:42 Discussion on the challenge of being empathetic while assessing potential clients
14:46 Strategies for respectfully ending calls with clients
Tune in to today’s episode and checkout the full show notes here.
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