Mark Rosenthal has been learning on the front lines of continuous improvement, quality improvement, and leader development in manufacturing, engineering, the service sector, and health care, for over three decades.

His baseline background and training experience was with Toyota-trained teachers in the USA and Japan. Though he has worked with a wide spectrum of organizations ranging from strategic projects for major global corporations, coaching and training small and medium sized businesses, and coaching individual business owners, he has increasingly been focusing on learning more about the process of leadership itself.

Before joining the private sector, Mark spent time as a Commissioned Officer in the U.S. Army managing heavy equipment maintenance and logistics operations in Korea, the U.S., and Germany (as well as questionable activities such as jumping out of perfectly serviceable aircraft in flight).

Mark is a well-known blogger with his "The Lean Thinker" website, and a co-founder of Kata School Cascadia.

1. Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3
2. CME credit is available for up to 3 years after the stated release date

Contact [email protected] if you have any questions about claiming credit.