We are cracking the code of that driven mind that sometimes can get us in trouble. All of us make ‘mistakes’ continuously, which means throughout our lives we have probably apologized so many times we cannot even count. I truly believe those are learning opportunities that will enable you to communicate and get things better. In this episode, I break down six steps that will help you to understand the reason why you apologize, in this case, to a frontline team or team member.

Let’s jump into the first part of how to apologize!

[00:01 - 02:03] Opening Segment

• An overview of how to apologize: the front line
• • How you go to a frontline team member and apologize
  • Learn from mistakes

[02:04 -15:05]  How To Apologize Part 1 - Front Line Team 

• Let’s analyze six steps to think about apologizing
• • Understanding your “why” need to apologize
  • Setting an intention
  • Taking ownership and responsibility
  • Describing and explaining the “why”, not justifying
  • Keeping it brief
  • Buying for the future
• Words matter and the why behind words matter
• I share personal experiences where I apologized and applied these steps

[15:06 - 16:52] Closing Segment

Let’s Connect! You can connect with me, Kenny Chapman on Instagram, Facebook, and LinkedIn. Email me at [email protected]. Be sure to check out my website https://www.kennychapman.com and find the solutions to your in-service education needs. The first month of training is FREE!!

LEAVE A REVIEW + help someone who wants to explore their leadership capacity by sharing this episode

Tweetable Quotes:

“ I don't personally believe in problems, I don't believe in mistakes, I believe everything happens, exactly how it's supposed to. And we have a massive will in making that happen.” - Kenny Chapman

“Forgiveness is never about the other person. It's about me really forgiving myself for doing this.” - Kenny Chapman

We are cracking the code of that driven mind that we’ve been blessed with. This is episode 101! Today, I want to challenge you to start doing experiments on your life. Oftentimes, people believe that experimenting is something negative as sooner than later they’ll fail. However, this can be one of the most powerful exercises we can do daily in order to gain applicable knowledge in our business and life.

Let’s dive into the educated experiment!

[00:01 - 02:30] Opening Segment

• Embrace the concept of experiment
• • How we can frame different things
  • Where are you holding back when it comes to experimenting?

[02:31 -13:04] The Educated Experiment

• I want you to focus on evaluating the results from each experiment
• • Oftentimes we don’t evaluate, we judge
• The importance of making educating experiments
• A challenge you have when experimenting
• • Understand our own belief of failure
• Benefits of experimenting
• • Get a result you’re not looking for
  • Gain applicable knowledge 
• I challenge you to be strategic with resource deployment 

[13:04 - 13:41] Closing Segment

Let’s Connect! You can connect with me, Kenny Chapman on Instagram, Facebook, and LinkedIn. Email me at [email protected]. Be sure to check out my website https://www.kennychapman.com and find the solutions to your in-service education needs. The first month of training is FREE!!

LEAVE A REVIEW + help someone who wants to explore their leadership capacity by sharing this episode

Tweetable Quotes:

“What we learn becomes valuable assets to the business.” - Kenny Chapman

“I don’t care how much cash is in your pocket at this moment, what I care about is how much confidence you have in your heart.” - Kenny Chapman

We are cracking the code of that driven mind that you and I are gifted with. Today, I want to celebrate episode 100! I’m so excited and grateful for you being part of the leadership in a nutshell community. Here is what I call leadership lessons from 100 episodes, so clear some space for your mindset and challenge yourself to reflect on 5 meaningful things I’d like to share with you so you can put them into practice on your leadership journey! 

Let’s jump into the lessons I learned over the past 100 episodes!

[00:01 - 01:55] Opening Segment

• Let’s celebrate our 100 episode 
• • I want to share 5 things I’ve learned over the past 100 episodes with you

[01:56 -13:54] Leadership Lessons From 100 Episodes

• Stick to your why 
• • Why did you start that project, business, podcast, etc?
  • There are always going to be ups and downs
• Consistency is key

• Shift and share your momentum

• • Think about your own communication, walk, and journey
• Influence is invisible
• • Let’s analyze the influence you have on your own team
  • What things your company does on your front line
• Always protect comparison mindset
• • Comparison is the most destructive on the planet and it’s everywhere
  • Focus on yourself and what you want to do
• Have faith in abundance

• The importance of having abundance thoughts

• Faith is the highest form of trust

[13:55 - 16:16] Closing Segment

Let’s Connect! You can connect with me, Kenny Chapman on Instagram, Facebook, and LinkedIn. Email me at [email protected]. Be sure to check out my website https://www.kennychapman.com and find the solutions to your in-service education needs. The first month of training is FREE!!

LEAVE A REVIEW + help someone who wants to explore their leadership capacity by sharing this episode

Tweetable Quotes:

“Keep doing what you do because you’re doing an influence and sometimes is invisible.” - Kenny Chapman

“Where you’re in your journey my friend is exactly where you’re supposed to be, where you need to be and where you’re gifted to be. Don’t compare yourself to other things, it’s just not worth it.” - Kenny Chapman

“I’m proud of you for continuing to show up week after week and just get a little change of mindset, a little questioning your own beliefs to continue to elevate and increase your consciousness  level to embrace a happier life.” - Kenny Chapman

We are cracking the code of that driven mind. This is episode 99! Thank you for being here with me. Today, we will be talking about unfinished tasks activities; you’ve often been told that you must complete everything that you start, otherwise, you’ll fail. Well, that’s not true, sometimes it’s necessary to stop and leave a couple of things incomplete in order to have success and feel satisfied. It’s okay if you choose to not do things you don’t want anymore!

If you want to know more about what you need to leave unfinished, this episode is for you!

[00:01 - 04:10] Opening Segment

• An overview of  unfinished work

• “Just because you order it, it doesn’t mean you have to finish it”

• Let’s consider how we structure our life and business
• • The concept of finishing everything that you start

[04:11 -13:00] What Do You Need To Leave Unfinished?

• Don’t quite the activities that you’ve already started
• • I talk about my experience with sports in high school
  • If you quit, you cannot go back

• How that evolves from an unconscious and subconscious point

• I want to share something that resonates with you

• It’s your choice to finish what you start

• • I challenge you to look at the areas you’re doing something you need to stop
  • Maybe there’s something you need to leave unfinished
• Keep in mind the strategic start=strategic stop concept
• • The projects we take on, human capital, the leaders we train, etc.
  • What we need to look at 
• It’s okay to stop doing things that you don’t like or want anymore

• Think about the value the activities have for you

[13:01 - 16:47] Closing Segment

• Consider your not unfinished list
• • Set yourself free
  • Don’t judge yourself
  • Get truthful with yourself
• Final Words 

Tweetable Quotes:

“I want you to realize, you're not that child anymore, you’re grown adult that makes decisions for yourself.” - Kenny Chapman

“You feel frustrated because you’re not finding the desire, the passion, the purpose, the priority to get things done, so obviously they don’t have that much value to you.” - Kenny Chapman

Let’s Connect! You can connect with me, Kenny Chapman on Instagram, Facebook, and LinkedIn. Email me at [email protected]. Be sure to check out my website https://www.kennychapman.com and find the solutions to your in-service education needs. The first month of training is FREE!!

LEAVE A REVIEW + help someone who wants to explore their leadership capacity by sharing this episode

We are cracking the code of that driven mind. This is episode 98! Today, we will be talking about delegation, and we will understand why your pain can be someone’s pleasure. I want you to think about the leadership role that you have in the business and consider if sometimes you prefer not to delegate because you could be losing an opportunity to win.

Stay tuned until the end to realize why pain is pleasure!

[00:01 - 03:01] Opening Segment

• An overview of delegation

• Your pain is someone’s pleasure

• Think about your own leadership and business
• • What is your purpose?
  • What does it really give you energy?

[03:02 - 11:40] Your Pain is Someone's Pleasure

• The importance of delegation
• • Point out awareness
  • Kolbe A Index
  • Understanding that pain is pleasure
• You´re probably robbing someone else from the ability to do what they enjoy and gives them fulfillment

• Your garbage is someone’s else goal

• • Think about the tasks you don’t like to do
• Emotional reasons that block delegation
• • Procrastinating, perfectionism, fear, trust, faith, etc.
• Let’s take thing to the next level and get the ego out of the way

• All of us have a gift that we bring to the dance

• Create a plan and find the right who

[11:41 - 13:43] Closing Segment

• It’s all about you and your desires!
• Final Words 

Tweetable Quotes:

“What is painful to me, it is actually pleasure to somebody else.” - Kenny Chapman

“I want you to understand when you don’t delegate, you are blocking universal winning.” - Kenny Chapman

“I don’t want to focus on how, I want to focus on what I want and who I want to help me to get that done.” - Kenny Chapman

Resources Mentioned:

• Kolbe A Index

Let’s Connect! You can connect with me, Kenny Chapman on Instagram, Facebook, and LinkedIn. Email me at [email protected]. Be sure to check out my website https://www.kennychapman.com and find the solutions to your in-service education needs. The first month of training is FREE!!

LEAVE A REVIEW + help someone who wants to explode their leadership capacity by sharing this episode

We are cracking the code of that driven mind that you and I have. This is episode 97! This week’s show is about the lessons from my technology cleanse. I recently did a technology cleanse for 3 days, and I want to share the valuable takeaways I learned from this experience as well as bring awareness and encourage you to disconnect for a while.

If you desire to start changing your relationship with technology, this episode is for you!

[00:01 - 02:50] Opening Segment

• How the external makes you feel lack and separation.
• • Social media.
  • Who you could be and what you should have.

• Ego speaking to ego.

• Create inner listening to your soul.
• • Celebrate the life you choose to build.

[02:51 - 11:54] Lessons From My Technology Cleanse

• I share my experience with technology cleanse for 3 days.
• There is a major addiction to connectivity.
• • How we need to be connected.
  • Why we should be connected.
• I want to bring awareness on how connected we are. 
• • Be more mindful.
• Think about how we used to do all kinds of things without a phone before, and now you never go outside without taking your phone.
• • Nomophobia: Don’t want to miss anything.
  • Social media wants to engage your attention all the time.
• Look at your relationship with technology.
• • Are you grabbing that phone mindlessly?
  • I encourage you to shut off notifications, go for a walk, read a book, etc.
  • Leave your phone in another room.

[11:55 - 13:32] Closing Segment

• Be easy with yourself, see what you can learn and write it down.
• Final Words 

Tweetable Quotes:

“I believe the silence speaks…and it's an opportunity to allow your soul to speak.” - Kenny Chapman

“We gotta shut things off in order to move forward with our lives and our own evolution in the human experience” - Kenny Chapman

Let’s Connect! You can connect with me, Kenny Chapman on Instagram, Facebook, and LinkedIn. Email me at [email protected]. Be sure to check out my website https://www.kennychapman.com and find the solutions to your in-service education needs. The first month of training is FREE!!

LEAVE A REVIEW + help someone who wants to explode their leadership capacity by sharing this episode

We are cracking the code of that driven mind that we have been gifted. This is episode 96! Today, we're talking about leadership stress effects, and how they can negatively impact our lives, our relationships and financial situations. We know that being a leader carries a lot of weight and creates a lot of challenges. That’s why, I want to start shining a bigger brighter light on the insanity.

Stay tuned until the end to learn some tips that will help you handling stress!

[00:01 - 05:40] Opening Segment

• How stress is hitting us.
• • There is a collective agreement.
  • An agreement in society that we are supposed to be stressed.
• Stress is part of your growth experience.
• • My experience with anxiety.
  • Looking for a defense mechanism.

[05:41 - 13:06] Leadership Stress Effects

• I highlight the importance of taking a breath regardless of the daily challenges.
• Stress is made up of reality.
• • The key is to have enough consciousness when you feel stressed.
  • Refocus your priorities.
• Stress is tied to fear.
• • Worry about what is gonna happen.
• Anticipation of what is coming.
• • What is gonna happen to the economy?
  • What is gonna happen to the market?
• I want you to think about how often you are feeling stressed.
• There are two forms of stress.
• • Physical: adrenaline and cortisol.
  • Mental: Negative attitude, negative self thoughts, and negative self talk.
• There is a lower overall productivity when you are stressed.
• • Your fulfillment suffers.

[13:30 - 17:48] Closing Segment

• 5 things I want to share with you.
• • Breath.
  • Move a little bit.
  • Write stuff down.
  • Reprioritize.
  • Start meditating.
• Final Words 

Tweetable Quotes:

“The world has externally decided that part of  Leadership comes with a massive amount of stress, and it’s absolutely not true.” - Kenny Chapman

“Regret is not necessary. You did what you did,  you did the best that you could at the time that you did it. Now is the time to continue, and just let it go. Be easy with yourself and move on.” - Kenny Chapman

Let’s Connect! You can connect with me, Kenny Chapman on Instagram, Facebook, and LinkedIn. Email me at [email protected]. Be sure to check out my website https://www.kennychapman.com and find the solutions to your in-service education needs. The first month of training is FREE!!

LEAVE A REVIEW + help someone who wants to explode their leadership capacity by sharing this episode

Welcome back to another episode of the Leadership in a Nutshell podcast. We are cracking the code of that driven mind. We’re focused on home service contracts. This is episode 95!  Business Vulnerability part 3, in today's episode we’re going to discuss Internal Vulnerability

Let’s dive in!

[00:01 - 04:22] Opening Segment 

• I do a recap of the previous episode.

• Business Vulnerability - Overall Exposure.
• Business Vulnerability - External Exposure

• An overview of internal exposure.

• It is tied to your own level of self image and self esteem.
• The difference between confidence and self image.
• Focus on the internal control that we have.

[01:47 - 21:10] Business Vulnerability - Internal Exposure

• I want you to think about your level of certainty and uncertainity.
• There is a different level of truth.
• A negative connotation in the world about vulnerability.

• I provide my insight about the role of social media.

• I want you to consider the following question.

• Are you in charge or in control?
• Realize it is okay to not be in control.

• Who before I ask how, but after I ask why.

• Don’t have judgement about what other people are doing.
• The need to know that truth changes.
• Be vulnerable to share your truth as it changes.
• When you tell the truth, you remove vulnerability.
• It’s about progress,not perfection.

[13:12 - 13:58] Closing Segment 

• Vulnerability is a powerful tool.
• A recap of the three parts.
• Final words

Tweetable Quotes:

“That comes from being vulnerable and being connected. I believe that I’m in charge of this business, I’m not in control of this business.” - Kenny Chapman

“As you elevate consciousness, you unlock new doors of truth.” - Kenny Chapman

“I don't believe in mistakes, I only believe in life experiencce.” - Kenny Chapman

Let’s Connect! You can connect with me, Kenny Chapman on Instagram, Facebook, and LinkedIn. Email me at [email protected]. Be sure to check out my website https://www.kennychapman.com and find the solutions to your in-service education needs. The first month of training is FREE!!

LEAVE A REVIEW + help someone who wants to explode their leadership capacity by sharing this episode

Welcome back to another episode of the Leadership in a Nutshell podcast. We are cracking the code of that driven mind. We’re focused on home service contracts. This is episode 95!  Business Vulnerability part 3, in today's episode we’re going to discuss Internal Vulnerability

Let’s dive in!

[00:01 - 04:22] Opening Segment 

• I do a recap of the previous episode.

• Business Vulnerability - Overall Exposure.
• Business Vulnerability - External Exposure

• An overview of internal exposure.

• It is tied to your own level of self image and self esteem.
• The difference between confidence and self image.
• Focus on the internal control that we have.

[01:47 - 21:10] Business Vulnerability - Internal Exposure

• I want you to think about your level of certainty and uncertainity.
• There is a different level of truth.
• A negative connotation in the world about vulnerability.

• I provide my insight about the role of social media.

• I want you to consider the following question.

• Are you in charge or in control?
• Realize it is okay to not be in control.

• Who before I ask how, but after I ask why.

• Don’t have judgement about what other people are doing.
• The need to know that truth changes.
• Be vulnerable to share your truth as it changes.
• When you tell the truth, you remove vulnerability.
• It’s about progress,not perfection.

[13:12 - 13:58] Closing Segment 

• Vulnerability is a powerful tool.
• A recap of the three parts.
• Final words

Tweetable Quotes:

“That comes from being vulnerable and being connected. I believe that I’m in charge of this business, I’m not in control of this business.” - Kenny Chapman

“As you elevate consciousness, you unlock new doors of truth.” - Kenny Chapman

“I don't believe in mistakes, I only believe in life experiencce.” - Kenny Chapman

Let’s Connect! You can connect with me, Kenny Chapman on Instagram, Facebook, and LinkedIn. Email me at [email protected]. Be sure to check out my website https://www.kennychapman.com and find the solutions to your in-service education needs. The first month of training is FREE!!

LEAVE A REVIEW + help someone who wants to explode their leadership capacity by sharing this episode

Welcome back to another episode of the Leadership in a Nutshell podcast. We are cracking the code of that driven mind. We’re focused on home service contracts. This is episode 95!  Business Vulnerability part 3, in today's episode we’re going to discuss Internal Vulnerability.

Let’s dive in!

[00:01 - 04:22] Opening Segment 

• I do a recap of the previous episode.
• Business Vulnerability - Overall Exposure.
• Business Vulnerability - External Exposure.
• An overview of internal exposure.
• It is tied to your own level of self image and self esteem.
• The difference between confidence and self image.
• Focus on the internal control that we have.

[01:47 - 21:10] Business Vulnerability - Internal Exposure

• I want you to think about your level of certainty and uncertainty.
• There is a different level of truth.
• A negative connotation in the world about vulnerability.
• I provide my insight about the role of social media.
• I want you to consider the following question.
• Are you in charge or in control?
• Realize it is okay to not be in control.
• Who before I ask how, but after I ask why.
• Don’t have judgement about what other people are doing.
• The need to know that truth changes.
• Be vulnerable to share your truth as it changes.
• When you tell the truth, you remove vulnerability.
• It’s about progress, not perfection.

[21:11 - 22:40] Closing Segment 

• Vulnerability is a powerful tool.
• A recap of the three parts.
• Final words

Tweetable Quotes:

“That comes from being vulnerable and being connected. I believe that I’m in charge of this business, I’m not in control of this business.” - Kenny Chapman

“As you elevate consciousness, you unlock new doors of truth.” - Kenny Chapman

“I don't believe in mistakes, I only believe in life experience.” - Kenny Chapman

Let’s Connect! You can connect with me, Kenny Chapman on Instagram, Facebook, and LinkedIn. Email me at [email protected]. Be sure to check out my website https://www.kennychapman.com and find the solutions to your in-service education needs. The first month of training is FREE!!

LEAVE A REVIEW + help someone who wants to explode their leadership capacity by sharing this episode

Welcome to another episode of the Leadership in a Nutshell podcast. We are cracking the code of that driven mind. We’re focused on home service contracts. This is episode 94!  Business Vulnerability part 2, in today's episode we’re going to talk about External Vulnerability.

Let’s dive in!

[00:01 - 01:46] Opening Segment 

• I do a recap of the previous episode.
• Business Vulnerability - Overall Exposure.
• An overview of external exposure.
• Focus on areas that you have vulnerability outside of your business.
• Where am I exposed externally?
• Think about things that are outside of your control.
• Scary mindset.

[01:47 - 12:10] Business Vulnerability - External Exposure

• Different areas of external exposure.
• Private equity competition.
• Marketing platforms and methodology: Algorithms, private settings being shared.
•  Hiring: Quality of the team, retaining your team.
• The client's perception.                              
• Maintain fair and generous profits for the industry.
• I talk about the recruiting perception and labor market.
• The massive shift in higher education: Status of university.
• The evolution on trade.
• I share my insights about inhouse training.

[13:12 - 13:58] Closing Segment 

• The massive opportunity and vulnerability.
• Final words

Tweetable Quotes:

“ I worked my entire career focusing on being one of the best, and put my heart, soul and energy in my own training education, and now we do the same with our amazing team.” - Kenny Chapman

“I got life experience, and I became an entrepreneur and fortunately I was able to elevate my consciousness and I now have the benefit of creating jobs.” - Kenny Chapman

“Regardless of your own beliefs and how you think higher education reform might take place, what I am telling you is there is a massive opportunity.” - Kenny Chapman

Let’s Connect! You can connect with me, Kenny Chapman on Instagram, Facebook, and LinkedIn. Email me at [email protected]. Be sure to check out my website https://www.kennychapman.com and find the solutions to your in-service education needs. The first month of training is FREE!!

LEAVE A REVIEW + help someone who wants to explode their leadership capacity by sharing this episode

Welcome to another episode of the Leadership in a Nutshell podcast. We are cracking the code of that driven mind. We’re focused on home service contracts. This is episode 93!  This is the first part of a 3-part series for you on Business Vulnerability. Today’s episode is Business Vulnerability - Overall Exposure.

Stay tuned until the end!

[00:01 - 02:03] Opening Segment 

• I want you to think about your overall exposure in your role, business, and life situation.
• This episode was recorded based on a client interaction. We will discuss the vulnerability component.

[02:04 - 13:11] Business Vulnerability - Overall Exposure

• The size of the business is not what matters the most.
• Vulnerability is tied to self-image. 
• I want you to think about the following:
• Where in your life you don’t have vulnerability?
• What is the exposure you are willing to accept for the business you have? 
• There are different categories/levels of vulnerability in your own situation, life experience and business experience.
• I talk about a personal experience that reminded me about vulnerability.
• Don’t make decisions thinking you’re going to get yourself out of any level of exposure.

[13:12 - 13:58] Closing Segment 

• Re-cap of the episode
• Let’s not make decisions out of fear.
• Final words

Tweetable Quotes:

“ While you are alive, you will have vulnerability. It’s one of the gifts of life experience. We’re vulnerable to things changing.” - Kenny Chapman

“I choose to live my life where I’ll figure it out. If I need to figure it out, I’ll figure it out, and because of that I can lean into my leaders even more.” - Kenny Chapman

Let’s Connect! You can connect with me, Kenny Chapman on Instagram, Facebook, and LinkedIn. Email me at [email protected]. Be sure to check out my website https://www.kennychapman.com and find the solutions to your in-service education needs. The first month of training is FREE!!

LEAVE A REVIEW + help someone who wants to explode their leadership capacity by sharing this episode