Grace & Grind

Leading with Grace: Lessons from London on Poise and Professionalism


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Ep. 3 In this enlightening episode of Grace & Grind, host Dr. Pamala Brown-Grinion recounts her transformative eight-day trip to London and shares her experiences and observations. She reflects on the impeccable conduct and civility she encountered in the UK, attributing this to the exemplary leadership modeled by the late Queen Elizabeth. The episode delves into how societal and organizational leadership can significantly influence individual behavior.

Dr. Pamala also discusses her role at the British School of Excellence, where she trained international cohorts in the "Train the Trainer" program. She emphasizes the importance of focusing on the social and emotional development of youth, showcasing her passion for creating a holistic approach to etiquette and personal development.

This episode encapsulates powerful lessons on leadership, the profound impact of environment on behavior, and the critical need for soft skills training in today's workforce.


### Key Takeaways:

  1. Influence of Leadership: Dr. Pamala believes that the exemplary behavior she witnessed in London was influenced by the late Queen's top-notch leadership, suggesting that people often mirror the characteristics of their leaders.
  2. Holistic Youth Training: Emphasizing the importance of addressing the whole child, Dr. Pamala advocates for integrating social and emotional learning into etiquette training.
  3. Diverse Professional Experiences: Dr. Pamala shares the enriching and diverse interactions she had with professionals from around the world during her training sessions in London.
  4. Skills Gap in New Generations: Highlighting research on Gen Z and Gen Alpha, she points out the critical need for social skills training, as many young people feel unprepared for the workforce.
  5. The Role of Etiquette Professionals: Dr. Pamala stresses the importance of etiquette and personal development professionals in filling the gaps left by traditional education and parenting.

  6. Resources:

    • Follow Dr. Pamala Brown Grinion on Social Media: @IAmPamela
    • Etiquete School in Rochester, NY Totally “You”-nique Institute of Excellence – Totallyyou-nique

    • Chapters:

      0:00 Introduction and London Trip Overview

      1:21 Podcast Mission Statement

      1:56 Observations on London Etiquette

      4:28 Leadership and Influence

      6:36 Family Structure and Leadership

      8:19 Example: Personal Presentation and Conduct

      9:48 Be the Change You Want to See

      10:01 Emma Parnell's Testimonial

      11:56 Invitation to London and Training Experience

      15:05 Training Approach and Objectives

      16:28 Student Testimonials

      19:44 Diverse Group Interaction in London

      21:12 Improving Soft Skills for the Workforce

      24:25 Conclusion and Call to Action

      26:26 Final Reflections and Takeaways

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      Grace & GrindBy Dr. Pamala Brown-Grinion

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