It can be stressful to make sure you get the best price for something. Do you know how to open a negotiation? How can we be firm and professional in a negotiation? In this episode of Office English, Pippa and Phil talk about negotiating at work.

Find a full transcript for this episode and more programmes to help you with your English at https://www.bbc.co.uk/learningenglish/english/features/office-english/240318

Note: this programme was originally broadcast in 2024.

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We don't always agree with people at work. But we still need to get the job done. In this episode of Office English, Pippa and Phil talk about how to stay polite and professional at work when conflict arises.

Find a full transcript for this episode and more programmes to help you with your English at https://www.bbc.co.uk/learningenglish/english/features/office-english

Not: this programme was originally broadcast in March 2024.

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We don't always agree with people at work. But we still need to get the job done. In this episode of Office English, Pippa and Phil talk about how to stay polite and professional at work when conflict arises.

Find a full transcript for this episode and more programmes to help you with your English at https://www.bbc.co.uk/learningenglish/english/features/office-english/240311 Note: this programme was first broadcast in March 2024. (Image credit: BBC/Getty Images)

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Sometimes we have to give or receive bad news at work. How do you know when your boss is giving you bad news? What’s the difference between being sacked and being made redundant? In this episode of Office English, Pippa and Phil talk about how to recognise bad news and deliver it to other people.

Find a full transcript for this episode and more programmes to help you with your English at https://www.bbc.co.uk/learningenglish/english/features/office-english/240304

Note: this programme was originally broadcast in March 2024.

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Office parties, conferences, even lunchtimes. We often speak in English at work even when we’re not working. In this episode of Office English, Pippa and Phil talk about some phrases that can help you with small talk and networking in English.

Find a full transcript for this episode and more programmes to help you with your English at https://www.bbc.co.uk/learningenglish/english/features/office-english/240226

Note: this programme was first broadcast in February 2024.

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What should we do if things go wrong at work? In this episode of Office English, Pippa and Phil talk about some phrases that can help you deal with mistakes. Learn how to admit to a mistake to your boss, apologise to a customer or client, and find a solution.

Find a full transcript for this episode and more programmes to help you with your English at https://www.bbc.co.uk/learningenglish/english/features/office-english/240219

Note: This programme was first broadcast in January 2024.

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In the modern office, there are so many ways to communicate with colleagues. How can you communicate clearly on video calls? What are the rules for instant messages at work? And when is the best time to use each kind of communication? In this episode of Office English, Pippa and Phil talk about the language you need to communicate well at work.

Find a full transcript for this episode and more programmes to help you with your English at https://www.bbc.co.uk/learningenglish/english/features/office-english/240212

Note: This programme was first broadcast in February 2024.

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What happens when you ask someone to do something at work, and they don’t do it? It can be really frustrating at work when you are waiting for a reply to get the job done. In this episode of Office English, Pippa and Phil talk about how to chase people up, or remind them about a task.

Find a full transcript for this episode and more programmes to help you with your English at https://www.bbc.co.uk/learningenglish/english/features/office-english/240205

Note: This programme was first broadcast in February 2024.

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Meetings at work can be stressful spaces to speak. Do you struggle to talk about your ideas in meetings? Do you know how to interrupt politely? In this episode of Office English, Pippa and Phil talk about some useful phrases you can use to speak in meetings in a friendly and professional way.

Note: This programme was first broadcast in January 2024.

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Do you struggle to write the perfect email at work? It can be difficult to know how formal or friendly to be when you are writing to a colleague, your boss, or somebody at another company. Can you use 'Hi' in an email? How do you end your email so that someone will reply? In this episode of Office English, Pippa and Phil talk about their email habits and suggest some useful phrases for different situations.

Note: This episode was originally broadcast in January 2024.

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TRANSCRIPT

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