Dr. Vitz discusses the basic preparations for conversation, starting with Knowing Yourself - your style, your sensitivities, and the things that trigger your emotional insobriety.

Dr. Vitz discusses the basic preparations for conversation, starting with Knowing Yourself - your style, your sensitivities, and the things that trigger your emotional insobriety.

Dr. Vitz discusses the crisis tools from the EMSO Practicum - The Fire Extinguisher allows, with training, for the ability to recognize being in the middle of the fire and choose a thoughtful solution.

Dr. Vitz discusses the crisis tools from the EMSO Practicum - The Fire Extinguisher allows, with training, for the ability to recognize being in the middle of the fire and choose a thoughtful solution.

Dr. Vitz discusses the crisis tools from the EMSO Practicum - The Yellow Light gives us the opportunity to slow the pace of a situation to find calm and clarity.

Dr. Vitz discusses the crisis tools from the EMSO Practicum - The Yellow Light gives us the opportunity to slow the pace of a situation to find calm and clarity.

Dr. Vitz discusses the crisis tools from the EMSO Practicum - The Magic Word lets you trust a friend to let you know.

Dr. Vitz discusses the crisis tools from the EMSO Practicum - The Magic Word lets you trust a friend to let you know.

Dr. Vitz discusses the crisis tools from the EMSO Practicum - Using the Red Alert to pause and observe yourself in the midst of a crisis.

Dr. Vitz discusses the crisis tools from the EMSO Practicum - Using the Red Alert to pause and observe yourself in the midst of a crisis.