On the latest episode of Broken Benefits, we're thrilled to welcome a true expert at her craft. Candace Jodice, Former CVS Health Executive, brings over 20 years experience managing a health plan of over 300,000 people and expenditures in excess of $4 billion annually.

We dive into the intricacies of managing benefits inside of a PBM, as well as the importance behind leveraging the data to generate the highest level of value for those inside a health plan.

Enjoy!

Chapters:

0:00 - Cold open

1:48 - Welcoming Candace Jodice to the show

4:49 - How contracts are structured when you're essentially negotiating with yourself

8:28 - How do you become an educated consumer of medical care

13:19 - Being able to see new products and programs coming about before others

21:28 - Dealing with a situation when 'everyone is an expert'

27:42 - How Candace measured if her benefits were being appreciated or enjoyed

32:17 - The importance of flexibility within your health plan

40:11 - The market optimization strategy that Candace leveraged

44:50 - Analyzing your data and drawing important details

48:19 - Advice to a new benefits leader to make a quick impact

52:20 - How to connect with Candace online

53:00 - Closing remarks

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