In the latest episode of Broken Benefits, we’re joined by Deborah Caplan, former CHRO and EVP of Corporate Benefits at NextEra Energy, to discuss how data-driven insights are revolutionizing the world of employee benefits.

Deborah shares her expertise on leveraging analytics to pinpoint the issues that truly matter to employees and businesses alike. From identifying hidden trends to making strategic decisions that enhance employee well-being, this conversation uncovers the power of data to create impactful benefits programs.

If you’re looking to break through the noise and design benefits that align with your workforce’s real needs, this episode is packed with actionable takeaways and industry-leading perspectives.

Chapters:

0:00 - Introduction

2:10 - From Engineer to CHRO

8:35 - Breaking problems down

16:28 - Fixing healthcare from a high-level

24:03 - Leverage diversified backgrounds

35:50 - Incentive structures

43:30 - The secret to making adjustments

53:29 - Deb's horizon

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