In this episode of the Rework podcast, host Kimberly Rhodes chats with Eron Nicholson from 37signals' operations team. He shares insight on his role and the department's various functions. The conversation covers details on the ops team structure, system reliability, global expansion projects and more.

Key Takeaways

• 00:38 - Meet Eron
• 02:17 - The structure of the “ops” team
• 05:15 - On-call coverage and schedule
• 08:40 - Managing data center outages
• 13:25 - Balancing project cycles with system administration
• 16:56 - A sneak peek into the Amsterdam project

Links & Resources

• 37signals developers blog
• Optimizing Site Performance via Anycast Routing
• Jobs at 37signals
• ONCE.com
• Books by 37signals
• HEY World
• The REWORK Podcast
• The REWORK Podcast on YouTube
• The 37signals Dev Blog
• 37signals on YouTube
• 37signals on X

Sign up for a 30-day free trial at Basecamp.com