On this episode, Eric Forney talks to Brian Force about how he built his team, and how he has benefited from bringing his team to the Livian platform. Brian shares how he has always felt that SOPs, systems and models are the most important things to nail in your business first, and explains how that aligns with Livian's business process. He discusses how there are only 5 things Realtors should be doing that can't be replaced, and how having an effective admin team allows you to keep it that way for your agents. He breaks down the ways he leads by example, and the results he has seen from it. He also shares what working with his wife is like, and how they navigate the work-life balance together.