August 16, 2018

Lori Torres - Diligence and Vetting are Critical in Building an Outstanding Company

27 minutes

Invest the time to really get to know the people you are going to hire. Especially in the beginning stages of your company. Be picky! Your companies success hinges on your ability to hire people who will help push the car uphill. Do not let your need to hire override the fit for both parties.

Today's Quote:

"Chaos is inherent in all compounded things. Strive on with diligence."

-Buddha

Show highlights

Experience hiring at the early stages

Hiring challenges as you grow

Provide solutions for hiring through the various stages

Your experience when you first started hiring & received the funding, what happened next?

Hard to hire- Keys: networking & due diligence

First 60-70 people came from referrals

Plan out company needs

Build, cultivate and maintain a candidate pipeline

Utilize your Referral network

The challenges you faced

Attraction in a tight job market

Company’s mission vs. $$

Think in a bigger way

Ignoring people’s bias

Ways to measure ownership in an interview

needed big thinkers & doers

Desperation takes over & bad hires result

Your need overwhelms your reason sometimes

Hired a person hastily, due to desperate need and it was not a good fit for either party.

Start with your Core Company Values

Why these values?

Integrity

Comradery

Customer Centric

Relentless

Solution finders

Knowing & Living your company values!

Interview process:

Garnering accurate information! -The Truth!

Interview process:

Interview tools for vetting-

culture index

Interview- multiple times, 3+ interviews-* test endurance … up to 5 people interviews - own agenda.

Due diligence & vetting

Checking references!

Backdoor references

Leading people down the path

Betterment of both parties -healing a wound

Preparation for the desired outcome

Take Aways

Use outside resources to hire

Ask for help... people are willing help you!

Believe in and listen to your Gut

Planning for the desired outcome

Hiring is not a sprint, it is a marathonResult of proper veting is a great company

Lori A. Torres is the founder and CEO of Parcel Pending, the nation’s leading provider of innovative package management solutions. Prior to Parcel Pending, Lori was SVP of property operations at The Irvine Company.

She has been recognized on multiple occasions for her leadership, including being named 2017 “Innovator of the Year” by the Orange County Business Journal and chosen as one of 13 entrepreneurs admitted into the EY Entrepreneurial Winning Women™ 2017 North America class.

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